Executive Personal Assistant

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

The Personal Assistant (PA) will provide high-level administrative, organizational, and strategic support to the Banking Executive. This role requires exceptional multitasking skills, confidentiality, and the ability to manage complex schedules, stakeholder communications, and operational tasks efficiently.

1. Executive Support

• Manage and coordinate the executive’s calendar, appointments, and meetings.
• Screen calls, emails, and correspondence, responding where appropriate.
• Prepare and edit reports, presentations, and documents for internal and external use.
• Act as a liaison between the executive and key stakeholders, including senior leadership, clients, and external partners.
• Handle confidential and sensitive information with discretion.

2. Meeting & Event Coordination

• Schedule and organize meetings, ensuring all necessary materials and agendas are prepared.
• Attend meetings, take minutes, and follow up on action items.
• Plan and coordinate business events, conferences, and travel arrangements.

3. Administrative & Office Management

• Oversee daily administrative tasks, including expense management and procurement of office supplies.
• Maintain and update records, files, and databases relevant to the executive’s office.
• Ensure compliance with internal policies and governance requirements.

4. Project Coordination & Research

• Assist with special projects, including research, reporting, and data analysis.
• Track progress on strategic initiatives and provide updates.
• Conduct market and industry research to support decision-making.

5. Financial & Budgetary Support

• Process invoices, track expenses, and prepare financial reports.
• Assist with budget management and cost analysis for departmental activities.

Qualifications

Type of Qualification: Bachelor’s degree in Business Administration, Management, or a related field (preferred)

• 3+ years of experience as a Personal Assistant, Executive Assistant, or in a similar role within the banking or financial sector.
• Strong understanding of banking operations, governance, and compliance.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Developing Expertise
• Documenting Facts
• Embracing Change
• Examining Information
• Exploring Possibilities
• Interacting with People
• Team Working
• Thinking Positively
• Upholding Standards

Technical Competencies:

• Active Listening
• Customer Reception and Channelling
• Difficult Calls Management
• Electronic Communications & Devices
• Query Resolution
• Telephone Caller Handling
• Workflow Management