Executive Operations and Strategic Projects Administrator

Job Title: Executive Operations and Strategic Projects Administrator

Employment Type: Full-time

Shift: Day Shift (Monday - Friday)
Location: Mercy Fitzgerald Hospital (Darby, PA) and Saint Francis Hospital (Wilmington, DE)

Position Purpose

The Project Manager supports acute care clinical operations through planning, developing, and implementing strategic initiatives and projects as assigned by THMA South President and senior leadership team; Focuses on projects, programs, service delivery outcomes and new opportunities that support the strategic priorities and service line growth of the organization. Work activities are performed with direction and oversight from the THMA South President in collaboration with various organizational levels. Requires critical thinking, exchanging & disseminating information, problem solving, & independently completing actions requiring planning, implementation, coordination & evaluation activities.

What you will do:

• Responsible for the overall planning, coordination, implementation, execution, and completion of medium and large projects and tasks, ensuring consistency with organization strategy, commitment to goals, and enhancing the functions of the team.

• Serves as project manager to ensure on-time completion of initiatives, aids with communication, tracks measures of success and creates new methods to improve processes; Maintains records of meeting notes and action items during committee meetings and follows up with outstanding items to bring to completion.

• Works closely with the senior team and other members of leadership and frontline colleagues to meet project timelines. Prioritizing work to ensure the delivery of high-quality service to our patients, colleagues, providers, and communities.

• Utilizes project management tools, documentation and reporting applications and tracking systems to maintain current project plans, actions, due dates, dependencies, workflow, notifications and data.

• Utilize Lean/Six Sigma principles, methods, and tools to identify areas for time and cost savings; participates and leads improvement projects; and implements solutions.

• Accountable for successfully managing project outcomes, anticipating needs and deadlines, and providing practical solutions for execution.

• Responsible for obtaining and analyzing data to prepare reports and to communicate and identify solutions in support of organizational strategy and objectives.

• Provides just in time project management training for established project management teams in order to facilitate team knowledge and capability to perform the required work and achieve the required objectives necessary for project completion.

• Prepares and conducts education in project management and lean principles for senior leaders, managers and colleagues to elevate overall organizational performance in the recognition of potential projects, use of project management concepts, development of project management skills, and capability for defining potential projects for development within individual departments and among interdepartmental/ interdisciplinary teams.

Minimum Qualifications:

• Bachelor’s degree required

• PMP certification preferred

• Demonstrated working knowledge of Lean/Sigma principles, techniques and outcomes

• At least 3-5 years’ experience in a project management related role.

• Strong written and verbal communication skills in order to discuss technical or sensitive information with internal and external customers.

• Detail oriented with a high level of organizational skills and ability to manage and complete work in an efficient and thorough manner.

• Ability to exercise good judgment, exercise initiative., and lead project work through collaboration and influence

• Ability to manage details, handle simultaneous projects and meet multiple deadlines. 

• Strong execution skills with considerable experience in planning, formulating, and executing work plans for highly visible work with multiple contributors and executive stakeholders.

• Ability to build strong, solid relationships with all key stakeholders. Consults with leadership to proactively anticipate customer needs and is creative and flexible in developing options.

Position Highlights and Benefits:

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.  

• Work/Life balance with flexible schedules.  

• Free onsite parking.  

• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

• Referral Rewards Program 

For more than 90 years, Saint Francis Hospital has served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all who require expert medical care regardless of religion, race, color, creed or economic status.  

Mercy Fitzgerald Hospital is a 178-bed teaching hospital located in Darby, Pa., which offers advanced acute care services in Delaware County and Southwest Philadelphia.  Consistently recognized for clinical excellence, Mercy Fitzgerald is proud of our many quality achievements such as: Blue Distinction Center for Cardiac Care, Bariatric Surgery Center of Excellence, Achievement Awards from the American Heart/Stroke Associations and Certified Primary Stroke Center. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.