Position
Executive – DEPS ControlDepartment
Express Business, Operations
Location
Mumbai
Band
2
Reports to
Manager - Network - DEPS Control - Express Logistics
ROLES & RESPONSIBILITIESKey responsibilities
DEPS recording and control on daily basis to ensure NIL cases.
Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.
Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.
Coordinate with insurance company to ensure claim settle on time.
Issuance of COF to customer.
Credit Note working and closure
Track and drive for continuous improvement across all defined Goals/KPI/metrics.
Periodic and on time publication of DEPS performance data.
Deep dive into key areas to identify areas of improvement
Build a culture of ownership and empowerment within Team
QUALIFICATIONS & COMPETENCIES
Any graduate with 5+ years of experience in operations and process excellence.
Comprehensive and possessing analytical Skills
Exposure to operations planning.
Tech savvy, Problem solving, data-driven decision-making through the stakeholders
Team Building and Employee Engagement Capability.
Adaptability towards change management.
Stakeholder Management
Skills Required
- Graduate degree
- 5+ years experience in operations and process excellence
- Analytical skills and data-driven decision making
- Exposure to operations planning
- Tech savvy and problem solving
- Team building and employee engagement capability
- Adaptability to change management
- Stakeholder management
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
