The Role
Process account openings and servicing for individual and non-individual customers, ensuring KYC/CKYC compliance, accurate data entry into the core banking system, adherence to TATs, and participation in data cleanup and process-improvement initiatives to maintain data integrity and operational controls.
Summary Generated by Built In
- The Executive - Liability Operations is responsible for processing individual and non-individual account opening and servicing requests, ensuring compliance with KYC/CKYC requirements, data accuracy, and adherence to operational controls.
- The role supports account onboarding and servicing activities with a focus on accuracy, process efficiency, and turnaround time (TAT) adherence.
- Responsible for onboarding and maintenance of individual customer accounts.
- Accurate data entry of non-individual accounts into the Core Banking System.
- Error-free processing of account opening forms and customer service requests in line with regulatory and internal process guidelines.
- Ensure compliance with KYC/CKYC norms and enrichment of customer data.
- Adherence to turnaround time (TAT) requirements while continuously identifying areas for process improvement.
- Thorough understanding of regulatory requirements, internal policies, and operational guidelines.
- Ensure all deliverables are tracked and completed within stipulated timelines.
- Handle large volumes of data with precision to maintain accuracy and integrity.
- Participate in data clean-up exercises to improve quality and reliability of customer records.
- Monitor and track deliverables to ensure smooth functioning of liability operations.
- Contribute to efficiency improvements and error reduction initiatives.
Experience: 1 - 5 Years in related functions
Qualification: Graduation/ Post‑Graduation (Any specialization)
Skills Required
- 1-5 years experience in related functions
- Graduation or Post-Graduation (any specialization)
- Knowledge of KYC and CKYC norms and regulatory requirements
- Experience with Core Banking System and accurate data entry
- Ability to handle large volumes of data with precision and maintain data integrity
- Adherence to turnaround time (TAT) requirements and tracking deliverables
- Participation in data clean-up and process improvement initiatives
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The Company
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
