To support asset, liability and digital operations through assessment of operational activities, monitoring of process controls, identification of operational risks and review of compliance with regulatory and internal requirements. The role provides analytical inputs to improve service quality, operational efficiency and customer outcomes.
Responsibilities- Process onboarding and maintenance of individual and non-individual customer accounts in accordance with approved procedures.
- Perform accurate data entry and maintenance of customer records in the Core Banking System.
- Process account opening forms and customer service requests in compliance with regulatory and internal guidelines.
- Ensure adherence to KYC/CKYC requirements and maintain accurate and complete customer information.
- Meet defined turnaround times (TATs) and service standards across all assigned activities.
- Monitor and ensure completion of operational deliverables within stipulated timelines.
- Maintain high standards of data accuracy, integrity, and quality while handling large transaction volumes.
- Participate in data clean-up, record enrichment and customer data quality improvement initiatives.
- Ensure compliance with regulatory requirements, internal policies and operational controls.
- Contribute to process improvement initiatives aimed at enhancing operational efficiency and minimizing errors.
Experience Range: 1 to 5 Years in related functions
Qualifications:
Graduation/ Post‑Graduation (Any specialization)
Skills Required
- 1 to 5 years of experience in related functions
- Graduation or post-graduation in any specialization
CSB Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSB Bank and has not been reviewed or approved by CSB Bank.
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Fair & Transparent Compensation — Pay is considered fair in certain managerial or target-based roles, with some positions viewed as competitive for the industry. Salaries are consistently reported as paid on time, supporting a baseline of reliability.
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Strong & Reliable Incentives — Earnings can be strong when sales targets are achieved, indicating meaningful performance-linked upside in some roles.
CSB Bank Insights
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
