About the company
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What’s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework
Role Purpose
Responsible for:
- Preparing and Publishing Daily MISs (New Accounts, KYC renewals, Residence Address Change, KROC & CardOne)
- Meeting daily production requirements
- Ensuring CKYC MISs are prepared within Timelines with accuracy
Role Accountability
- Ensure accurate data/files updation & MIS for critical processes - CKYC New Accounts, renewal ,address change, KROC & CardOne
- Conduct In-depth analysis of trending and reasons of CKYC errors to ensure higher penetration (including IT coordination for error /data rectifications )
- Identify opportunities for automation /increase in accuracy /secure PII mgmt. and drive system developments - preparing BRD's , close looping the discussions with development teams , testing /implementation
- Proactively highlight aberrations in the regulatory mandate of within 10 day submissions and provide recommendations for TAT adherence/improvement
- execute end to end reconciliation of all portfolios (New Accounts, KYC Renewals, Residence Address Change) including reconciliations on :
- CKYC base
- eKYC transactions and
- QR authentication/Aadhaar masking
Measures of Success
- Accuracy %
- Process TAT (Data management TAT etc.)
- No. of process automation/improvement opportunity identified
- Process Adherence as per MOU
Technical Skills / Experience / Certifications
- Excellent working knowledge of Excel ( knowledge on other data management tools will be preferred )
- Understanding of basic regulatory compliances on KYC
Competencies critical to the role
- Process Orientation
- Detail Orientation
- Analytical Ability
Qualification
Graduate in any discipline
Preferred Industry
FSI
Skills Required
- Graduate in any discipline
- Excellent working knowledge of Excel
- Understanding of basic regulatory compliances on KYC
- Knowledge of other data management tools
- Experience in the financial services industry
SBI Card Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SBI Card and has not been reviewed or approved by SBI Card.
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Strong & Reliable Incentives — Performance bonuses and festival or performance incentives are highlighted in sales and certain management roles, contributing to earnings beyond base pay. Feedback suggests these additions can make compensation feel more rewarding for high performers.
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Healthcare Strength — Insurance coverages are commonly cited as part of the benefits package. Feedback suggests these protections add tangible value to overall compensation.
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Fair & Transparent Compensation — Salary is typically credited on time, creating reliable financial predictability. Feedback suggests consistent, timely disbursement builds trust in pay practices.
SBI Card Insights
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What We Do
SBI Card was launched in 1998 with the State Bank of India, India's largest bank, as the majority stakeholder. In March 2020, SBI Card was listed on BSE and NSE. Today, SBI Card is India’s largest pure-play credit card issuer with over 20 million cards in force, as of December 2024. Its wide array of products and services caters to a diverse range of customer segments across India, right from new-to-credit to super premium. The SBI Card brand is based on the value proposition of 'Make Life Simple'. The proposition manifests in SBI Card’s continuous efforts to simplify the lives of its customers, employees and other key stakeholders. Customer-centricity, supported by the values of trust and transparency, is core to SBI Card’s ethos.
