1. RESPONSIBILITIES
Lecturer Support
Coordinate lecturer recruitment, appointment, deployment, and onboarding.
Manage class scheduling, including timetabling, venue allocation, and teaching assignments.
Administer teaching and marking fee payments accurately and in a timely manner.
Provide operational, academic and logistics support to lecturers to ensure smooth class delivery.
Work closely with university partners and academics to address teaching, assessment, and student-related issues.
Coordinate course evaluations, class observations and end-of-semester lecturer feedback.
Build strong working relationships with local and visiting lecturers.
Initiate continuous improvement efforts to enhance lecturer satisfaction and teaching quality.
Compile teaching award lists for management review
Operational Support
Perform administrative and operational duties to support programme delivery.
Liaise with internal stakeholders (e.g. Scheduling, IT, Facilities, Library) on programme-related matters.
Collaborate with university partners and operational teams to plan, organise and implement processes and work activities.
Coordinate programme structure, module changes, curriculum updates and system setup.
Prepare and disseminate lecturer and student communications.
Prepare and maintain documentation and ensure operational processes are in compliance with internal and external quality assurance requirements.
Compile and generate statistical reports when required.
Drive continuous improvement initiatives to enhance processes and operational efficiency.
Customer Service
Offer prompt and quality service to both internal and external stakeholders.
Manage and address student and lecturer feedback professionally and in a timely manner.
Marketing and Institute-wide activities
To participate in Open House and support outreach events.
To support other marketing related functions when assigned.
To support institution-wide graduation and examination duties.
2. JOB REQUIREMENTS
(a) Academic Qualification and Work Experience
Degree with minimum 1-2 years of relevant working experience
(b) Personal Attributes
Strong planning, organisation, and time-management skills, able to perform under pressure.
Meticulous, process-oriented, and results-driven.
Independent, resourceful, and able to multi-task in a fast-paced environment.
Collaborative team player with good communication skills, able to work cross-functionally.
High learning agility, adaptable and proactive in driving improvements.
Proficient in Microsoft Office, particularly MS Excel.
We regret that only shortlisted candidates will be notified.
Top Skills
What We Do
The Singapore Institute of Management (SIM) is one of the region’s leading education and lifelong learning institutions, recognised for empowering individuals and enterprises to thrive across life stages through learning. Seeded by the Singapore Economic Development Board in 1964, SIM has been leading in the development of work and industry skills for Singapore’s growth.
Through harnessing new knowledge, skills and technology, SIM provides skills-based learning experiences that enable students, professionals, and enterprises to Learn for Life and Thrive for Life.
SIM achieves this through SIM Global Education (SIM GE) and SIM Academy. SIM Global Education focuses on higher education pathways and SIM Academy focuses on Professional Development (PD) and Enterprise Solutions (ES) for career transitions and advancements, and integrated learning solutions for enterprises
