Executive Director

Posted 10 Days Ago
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Lewisville, TX, USA
In-Office
Senior level
Healthtech
The Role
Oversee all facility operations, clinical services, compliance, budgeting, staffing, program development, and community relations. Ensure regulatory/licensing adherence and lead quality, productivity, and expansion initiatives.
Summary Generated by Built In

Position Summary

 The Executive Director is responsible for all aspects of operations at the assigned facility(s); including clinical functions/activities, developing, and implementing plans for enhancing productivity, compliance, and profitability.  This position supports provision of direct services as needed and develops procedures in response to contractual and state guidelines with oversight of compliance.  The Executive Director is responsible for program development and meeting best practice guidelines for all licensing/accreditation.

  Primary Duties & Responsibilities

 Develops annual program goals and objectives to support Company vision

  • Manages facility and operates within budgetary expectations
  • Ensures that services provided by facilities meet or exceed standards set by applicable governing regulatory agencies
  • Performs Community Relations for the facility by attending events and serving as the public face of the facility
  • Develop and oversee new service lines and expansion strategies to meet clinical, operational, and financial objectives of the facility
  • Conducts regularly scheduled meetings with staff to communicate issues regarding procedures, processes and overall effectiveness of business performance and operations
  • Creates and maintains staff schedules, manages time, reviews, and approves timecards, etc.
  • Collaborates with Human Resources on staffing, employee relations, and performance coaching of employees. 
  • Provides coaching, disciplinary actions and documentations, as appropriate
  • Provides oversight of clinical activities, including hiring of clinicians, developing, and implementing plans for enhancing productivity, compliance, and profitability
  • Monitors workflow, timeliness, and quality of deliverables (direct clinical services and documentation) of subordinate work
  • Supervises ongoing revision of procedures, protocols, and processes to enhance compliance, marketability, and cost efficiency of deliverables
  • Develops and implements policies and procedures for the establishment and the therapeutic component and a client service review process
  • Works with staff to develop marketing plans and maintains relationships with referral sources, community organizations and professional groups
  • Maintains appropriate professional boundaries with current and former clients, client family members and referral sources.
  • Additional duties and responsibilities as assigned.

Knowledge, Skills, and Abilities-Administrative


  • Ability to develop and implement business strategies and assess business performance in a cross-functional environment
  • Ability to plan, organize and implement program projects and ideas
  • Ability to observe, correct, inspire, and motivate other people
  • Knowledge of Company/facility policies and procedures, regulatory directives by licensing agencies and general treatment philosophy
  • Knowledge of healthcare laws and regulations, including HIPAA, 42CFR, The Joint Commission and all applicable State licensing requirements
  • Knowledge of analytics, clinical patient assessment/treatment, counseling, Facility therapy, and the understanding of mental health and addiction/recovery required
  • Excellent oral/written communication skills required
  • Ability to demonstrate critical thinking, problem-solving, organizational time-management, and overall leadership skills
  • Ability to work well with others in a team approach
  • Understands and respects cultural diversity.
  • Demonstrate adherence to accepted ethical and behavioral standards of conduct.
  • Participate in continuing professional development.
  • Follow organization policies and procedures addressing the care of individuals served identified as at risk for suicide, including requirements for screening, assessment, and monitoring.
  • Knowledge of computer applications, including MS Office required
  • Knowledge of office administration, project management, and finance concepts required
  • Available for alternate, evening and weekend schedules and shifts may be required to meet client needs, state and regulatory agency requirements and business necessity.

 Knowledge, Skills, and Abilities-Clinical

  • Establish rapport, systematically gather data, determine the readiness of the individual for treatment and change, and apply accepted criteria for diagnosis of substance use disorders.
  • Screen for psychoactive substance toxicity, intoxication, and withdrawal symptoms
  • Screen for danger to self or others
  • Screen for co-occurring mental health issues
  • Analyze and interpret data to determine treatment recommendations and priorities.
  • With the individual served, formulate mutually agreed-upon, measurable treatment goals and objectives.
  • Demonstrate adherence to accepted ethical and behavioral standards of conduct.

 Job Qualifications and Requirements

 Education:   

  • Master’s degree in social work, psychology, counseling, or related field required
  • Completion of all supervisory courses required to supervise clinical mental health staff, as required

Experience: 

  • 5+ years’ experience in administration, coordination with supervision of mental health and/or case management/counseling services programs required
  • Prior work experience in a behavioral healthcare setting highly preferred

 License/Certification: 

  • Clinical Social Worker (LCSW), Marriage and Family Therapist (LMFT), Certified Alcohol and Drug Counselor, or Psychologist (PsyD or PhD) license, preferred
  • Valid Class C Driver’s License required

Applicable State Requirements:

  • Must meet all pre-employment and maintain all applicable state and job-related guidelines for background screening, fingerprinting, drug testing, health screening, DMV, Insurance, CPR/Basic First Aid, and license/credential verifications

Skills Required

  • Master's degree in social work, psychology, counseling, or related field
  • Completion of supervisory courses required to supervise clinical mental health staff
  • 5+ years' experience in administration, coordination, and supervision of mental health and/or case management/counseling services
  • Prior work experience in a behavioral healthcare setting
  • Clinical license (LCSW, LMFT, CADC, PsyD or PhD) for clinicians
  • Valid Class C Driver's License
  • Knowledge of healthcare laws and regulations including HIPAA, 42CFR, The Joint Commission, and state licensing requirements
  • Knowledge of computer applications, including MS Office
  • Ability to work alternate, evening and weekend schedules as required
  • Must meet pre-employment and ongoing state/job-related guidelines (background screening, fingerprinting, drug testing, health screening, DMV, insurance, CPR/First Aid, license verifications)
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The Company
HQ: Brentwood, Tennessee
268 Employees
Year Founded: 2019

What We Do

Promises Behavioral Health is one of the nation’s leading providers of addiction and mental health treatment. We provide high-quality, clinically sophisticated care at centers across the country: • Pennsylvania (The Ranch Pennsylvania) • Tennessee (The Ranch Tennessee) • Texas (The Right Step Houston, Promises Brazos Valley, Promises DFW) • Massachusetts (Washburn House) • Georgia (Promises Atlanta) We’re committed to making the highest quality clinical care attainable to all in need of our services. Our clients receive care from experienced professionals such as board certified psychiatrists and licensed, master’s level therapists. We offer: • Drug and alcohol detox • Drug rehab • Alcohol rehab • Dual diagnosis treatment (treatment for addiction and co-occurring mental health disorders) • Primary mental health treatment for: • Psychological trauma and post-traumatic stress disorder (PTSD) • Depression, bipolar disorder and other mood disorders • Anxiety disorders • Eating disorders • Sex addiction and intimacy disorders • Personality disorders Utilizing evidence-based approaches and specialized programming tailored to our clients’ needs, we help people build the resilience and skills they need to heal and return to and thrive in their home and work environment. Our focus is on long-term recovery and improved quality of life.

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