Executive Director, Operations and Performance

Posted One Month Ago
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33901, Fort Myers, FL, USA
In-Office
Senior level
Logistics • Retail • Pharmaceutical • Manufacturing
The Role
Senior leader accountable for operational excellence across contracting, pricing, analytics, reporting, and performance management. Leads contracting and analytics directors, develops KPIs and dashboards, ensures contract lifecycle and pricing integrity, drives process improvements, supports sourcing implementation, and presents performance to executives and members.
Summary Generated by Built In

Executive Director, Operations & Performance

Fort Myers, FL | This role is eligible for hybrid work but will be primarily office-based the first two months of employment for relationship building and establishing organizational and procedural familiarity.

Healthcare Supply Chain | GPO Operations | Contracting & Analytics

Cooperative Services of Florida (CSF) is seeking an experienced healthcare supply chain and operations leader to serve as Executive Director, Operations & Performance. Reporting to the President & CEO, this role leads CSF’s Contracting and Analytics functions and is responsible for strengthening operational performance, accountability, and measurable value for our member health systems.

Key Responsibilities

  • Lead contracting, pricing administration, analytics, reporting, and operational performance.
  • Develop and monitor KPIs, dashboards, scorecards, and operating reviews.
  • Ensure contract, pricing, and data integrity across the CSF portfolio.
  • Drive process improvement, operational discipline, and organizational change.
  • Partner with Sourcing to translate strategies into effective implementation and measurable results.
  • Work directly with health-system members, suppliers, and senior executives.
Qualifications

What We’re Looking For

  • 8+ years of progressive leadership in healthcare supply chain, GPO operations, sourcing, contracting, procurement, distribution, or closely related healthcare operations.
  • 5+ years leading cross-functional teams and developing leaders.
  • Strong understanding of healthcare supply chain and GPO business models.
  • Demonstrated experience with analytics, performance metrics, executive reporting, and process improvement.
  • Strong executive presence, financial acumen, and change leadership.
  • Experience within or supporting a large health system/IDN or acute-care environment strongly preferred.
  • Bachelor’s degree required; MBA or related master’s preferred.

**This is not a general healthcare administration role. We are specifically seeking leaders with meaningful experience in healthcare supply chain, GPO, sourcing, contracting, distribution, or related operational performance functions.

Skills Required

  • Bachelor's degree in Business, Healthcare Administration, or related field
  • Master's Degree in Business Administration (MBA)
  • Minimum 8 years progressive leadership experience in healthcare supply chain, GPO operations, healthcare administration, or related operational leadership
  • Minimum 5 years leading cross-functional operational teams
  • Experience overseeing contracting operations, pricing administration, or contract lifecycle management
  • Experience in business analytics, reporting, and developing organizational performance metrics
  • Experience implementing operational process improvements and organizational change initiatives
  • Strong understanding of healthcare supply chain operations and GPO business models
  • Advanced analytical and business intelligence capabilities
  • Ability to travel to member health systems and industry meetings as required
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The Company
221 Employees
Year Founded: 1998

What We Do

LeeSar provides hospitals, physician offices, dental care centers, and outpatient surgical centers with healthcare product supplies and mission-critical operational services. The company manages the distribution of crucial medical supplies, specialized surgical instruments, pharmaceutical packaging, and food preparation for several hospital systems, ensuring high-quality patient care through its comprehensive healthcare supply chain services.

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