Salary starts at $70,000 per year based on experience
Lead with purpose as you shape strong teams, grow impactful programs, and build a healthier, more connected community every day.
About the Role
This is a high-impact leadership role responsible for driving the success of YMCA branch operations and programs. You’ll lead teams, oversee day-to-day operations, and shape innovative strategies that strengthen community through youth development, healthy living, and social responsibility.
This role is hands-on, fast-paced, and highly visible—you’ll be equally focused on people, programs, and performance.
What You’ll Do
- Lead day-to-day operations across assigned branch(es) and program areas
- Set and execute strategic and operational goals aligned with YMCA mission
- Oversee membership, programs, marketing, facilities, and staff development
- Manage budgets, financial performance, and growth initiatives
- Build and maintain community partnerships and collaborations
- Develop and support high-performing teams and volunteer leaders
- Ensure safety, risk management, and emergency preparedness
- Drive program innovation, quality, and measurable outcomes
What We’re Looking For
- A strong, people-first leader who can inspire teams and build culture
- Experience managing operations, budgets, and multiple priorities
- Strategic thinker who can also execute day-to-day details
- Skilled relationship builder with community and stakeholders
- Comfortable leading in a dynamic, mission-driven environment
- Passion for youth development, healthy living, and social responsibility
This Role Might Not Be a Fit If…
- You prefer a slow-paced or highly predictable work environment
- You’re looking for a behind-the-scenes or purely administrative role
- You’re uncomfortable managing multiple departments and priorities at once
- You avoid difficult conversations, accountability, or performance management
- You’re not energized by community engagement and relationship building
Why You’ll Love It Here
- Opportunity to lead meaningful work that impacts the community daily
- A mission-driven organization focused on people and purpose
- Ability to shape programs, culture, and long-term strategy
- Collaborative environment with strong volunteer and leadership support
- Growth opportunities within a respected nonprofit organization
What You Bring
- Bachelor’s degree in human services, business, or related field
- 5+ years of leadership experience in nonprofit or similar environment preferred
- Strong operational, financial, and people leadership skills
- Ability to build relationships across diverse communities
- Commitment to equity, inclusion, and YMCA values
What the Job Is Really Like
- You’ll balance strategic leadership with hands-on problem solving
- No two days are the same—priorities shift and flexibility is key
- You’ll be visible in the community and actively engaged with members and staff
- Success requires strong communication, organization, and adaptability
Our benefits include access to UnitedHealthcare Medical coverage, along with complimentary dental and vision care for employees. Additionally, we provide free Long-Term Disability (LTD) and Life Insurance coverage, safeguarding you and your loved ones. We understand the importance of work-life balance, which is why we offer a generous Paid Time Off (PTO) policy, allowing you to recharge and enjoy quality time with your loved ones. Planning for your future is essential, and we're committed to helping you build a secure retirement. That's why we proudly offer a 12% employer contribution to your retirement savings, ensuring a brighter tomorrow. Your well-being is our priority, and our benefits reflect our dedication to supporting you every step of the way. We encourage our staff to take full advantage of our facilities. Full-time employees receive a complimentary family membership, along with 50% off most of our programs. It’s our way of supporting their health and well-being, while fostering a balanced and active lifestyle.
Our Mission
To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.
Skills Required
- Bachelor's degree in human services, business, or related field
- 5+ years of leadership experience in nonprofit or similar environment
- Experience managing operations, budgets, and multiple priorities
- Strong operational, financial, and people leadership skills
- Ability to build relationships across diverse communities and stakeholders
- Commitment to equity, inclusion, and YMCA values
What We Do
Crossroads YMCA is a nonprofit organization dedicated to strengthening the health of the community by putting Christian principles into practice. Its mission is to build a healthy spirit, mind, and body for all through inclusive programs, child care, and youth activities, promoting healthy lifestyles and personal growth for residents in Lake County, Indiana.
