Executive Director, Platform Services- Salesforce Leader

Sorry, this job was removed at 08:18 a.m. (CST) on Friday, Jul 11, 2025
Be an Early Applicant
2 Locations
In-Office
158K-294K Annually
Healthtech • Insurance
The Role

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for leading a team in charge of five capability towers as they relate to a mission-critical enterprise platform (e.g., Salesforce, Automation, Data and Analytics, etc.). The incumbent will lead Planning & Advisory by working with the business and IT Product Lines to drive development of a comprehensive, multi-year platform strategy. In charge of the Platform Solution Architecture, will partner with the business and IT Product Lines to define a product roadmap for each of the business application that are built upon the platform. Under Governance & Administration, will manage the platform by monitoring and enforcing enterprise policies related to security, privacy, audit, platform usage, etc. They will own Platform Operations, keeping the enterprise platform up to date with current patches/versions and overseeing the platform evolution.

Required Job Qualifications:

  • Bachelor's Degree and 15 years of experience in area of specialty (e.g., Salesforce, Automation, etc.) or 19 years of experience in area of specialty (e.g., Salesforce, Automation, etc.)
  • 5 years of planning, design, and delivery of enterprise systems
  • 7 years of management and/or leadership experience
  • Experience managing demands from multiple stakeholders while optimizing resources
  • Experience assuring milestone(s) achievement and full delivery of IT and business needs
  • Technical understanding to manage issues efficiently
  • Leadership, change management and communications experience
  • Experience managing multiple, medium to large cross functional teams
  • Business and financial acumen
  • Clear and concise verbal and written communication skills
  • Negotiation, management, and strategic problem-solving skills
  • Analytical, problem solving and conceptual skills
  • Knowledge of IT infrastructure and IT application technologies and application development platforms and/or languages
  • Program and/or project management
  • Ability to execute, influence, prioritize, and make trade-offs

Preferred Job Qualifications:

  • Bachelor's degree in Information Services, Computer Science, Business Management, Economics, or related field
  • Experience in the Healthcare industry
  • Knowledge in all areas of data, security, application or integration architecture and associated technologies

Please note this is a hybrid role in our office (Chicago or Richardson) 3 days/week.

#LI-TR1

#LI-Hybrid

INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$158,300.00 - $293,800.00

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The Company
HQ: Chicago, IL
13,563 Employees

What We Do

Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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