Executive Director Operations Strategy & Transformation - LH

Posted 3 Days Ago
Be an Early Applicant
Rosemont, IL, USA
In-Office
136K-256K Annually
Expert/Leader
Healthtech • Insurance
The Role
Leads enterprise operations strategy and transformation initiatives, shaping business architecture and operating models, influencing executive decisions, aligning stakeholders, and driving organizational improvement. Requires extensive leadership experience in strategy, consulting, transformation, business operations, or healthcare administration, plus strong executive communication, facilitation, and people leadership skills. Healthcare payer or benefits administration experience and advanced degrees are preferred. The role is remote within the continental United States, excluding California, New York, Alaska, and Hawaii.
Summary Generated by Built In

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.


We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

Job SummaryExecutive Director Operations Strategy & Transformation - LH

Minimum Requirements:

• Bachelor's degree in Business, Healthcare Administration, Finance, Operations, or related field.

• 15+ years of progressive leadership experience in strategy, consulting, transformation, business operations, or healthcare administration.

• Experience leading enterprise-scale transformation initiatives.

• Strong executive communication and presentation skills.

• Demonstrated experience with business architecture and operating model design.

• Proven ability to influence executive-level decision making.

• Strong leadership qualities, including demonstrated ability to build strategic alignments and influence with internal constituents and external vendor partners

• Proven strong influencing, collaboration, and facilitation skills

• Proven ability to think strategically and act tactically

7+ years people leadership experience


Preferred Requirements:

• MBA, MHA, or related advanced degree.

• Healthcare payer, TPA, health plan, or employee benefits administration experience.

• Lean, Six Sigma, Agile, or Operational Excellence certification.

• Enterprise PMO leadership experience.


Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.


EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

  

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$136,100.00 - $255,500.00

Exact compensation may vary based on skills, experience, and location.

Skills Required

  • Bachelor's degree in Business, Healthcare Administration, Finance, Operations, or a related field.
  • 15+ years of progressive leadership experience in strategy, consulting, transformation, business operations, or healthcare administration.
  • Experience leading enterprise-scale transformation initiatives.
  • Strong executive communication and presentation skills.
  • Demonstrated experience with business architecture and operating model design.
  • Proven ability to influence executive-level decision making.
  • Strong leadership qualities and ability to build strategic alignment with internal constituents and external vendor partners.
  • Strong influencing, collaboration, and facilitation skills.
  • Proven ability to think strategically and act tactically.
  • 7+ years of people leadership experience.
  • MBA, MHA, or related advanced degree.
  • Healthcare payer, TPA, health plan, or employee benefits administration experience.
  • Lean, Six Sigma, Agile, or Operational Excellence certification.
  • Enterprise PMO leadership experience.

Health Care Service Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.

  • Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
  • Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
  • Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.

Health Care Service Corporation Insights

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The Company
HQ: Chicago, IL
13,563 Employees

What We Do

Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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