Executive Director Infrastructure

Overview:

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

Where people, purpose, and progress come together every day.

Job Summary:

We’re seeking a seasoned Executive Director of Infrastructure to architect, build, and continuously improve the core technology foundation that powers our financial services business. This leader will own the end‑to‑end infrastructure strategy and roadmap—spanning Azure cloud, on‑prem, networking, compute, storage, and infrastructure security—to deliver high availability, high performance, and defense‑in‑depth.

Responsibilities:

• Define the multi‑year infrastructure strategy and target architecture aligned to business, risk, resilience, and cost objectives.
• Establish architecture and guardrails for workloads across IaaS, PaaS, and containers.
• Drive modernization: migrate legacy systems, rationalize data centers, and adopt infrastructure-as-code and automation at scale.
• Own availability SLOs for network, compute, storage, and core services (e.g., identity, connectivity, databases).
• Design resilient topologies to meet RTO/RPO targets.
• Implement proactive capacity planning, performance engineering, and observability.
• Partner with Security to architect and enforce zero‑trust principles across identity, endpoint, and network layers.
• Implement cloud security controls
• Ensure vulnerability management, patching, configuration baselines and secure secrets management.
• Support regulatory and audit readiness (SOC 1 & 2, GLBA, PCI, GDPR where relevant) through control design and evidence.
• Own enterprise network architecture: SD‑WAN, hybrid connectivity, segmentation, QoS, and internet egress.
• Ensure high availability and security of network services.
• Institutionalize Infrastructure as Code, CI/CD pipelines, and configuration management.
• Standardize golden images/base builds, immutable infrastructure, automated patching, and blue/green or canary deployments.
• Establish SRE practices: SLIs/SLOs, error budgets, incident management, post‑mortems, and reliability backlogs.
• Manage vendor relationships, contracts, and cost optimization.
• Maintain accurate CMDB, asset inventories, and dependency maps.
• Build and lead a high‑performing team; attract, develop, and retain top infrastructure and cloud talent.
• Partner with Enterprise Architecture, Application Development, Data, Security, and Business stakeholders to align platforms with product and risk needs.
• Communicate clearly to executive leadership on roadmap, risk posture, and investment priorities.

 Required Qualifications:

• 12–15+ years in infrastructure engineering/architecture, with 7+ years leading teams in financial services industry.
• Expert‑level Microsoft Azure experience
• Proven track record designing for high availability, disaster recovery, business continuity, and performance at scale.
• Deep security expertise: zero trust, least privilege, segmentation, encryption, secrets management, vulnerability/patch management.
• Mastery of Infrastructure as Code, CI/CD, and automation tooling.
• Strong grasp of enterprise networking
• Experience with regulatory frameworks (SOC 1 & 2, GLBA, PCI, GDPR) and audit processes.
• Exceptional leadership, stakeholder management, and communication skills.

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.