We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Executive Director, Health100 App, Digital Product
Care Coordination, Wellness & Conversational AI
Position Summary
The Executive Director, Health100 App, Digital Product is responsible for leading the product vision, strategy, and roadmap for key Health100 experiences spanning conversational AI, care coordination, wellness, and ongoing treatment. This leader will oversee the development of connected consumer experiences that help members navigate care, understand and act on their health information, manage ongoing health needs, and engage with AI-powered capabilities.
The Executive Director will also establish the product standards and guardrails required to ensure AI-enabled and data-driven health experiences are safe, trusted, appropriately scoped, and scalable. This leader will partner closely across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business teams to translate member needs into differentiated digital health experiences and will report to the AVP of Health100 Product.
Key Responsibilities
- Lead the product vision, strategy, roadmap, and prioritization for Health100 experiences spanning conversational AI, care coordination, wellness, and ongoing treatment, with direct ownership of the conversational AI assistant and its evolving agent capabilities.
- Lead the end-to-end product lifecycle from strategy and concept development through launch, adoption, measurement, and continuous optimization.
- Lead experiences that help members find, understand, and access the right care, including provider discovery, care navigation, scheduling, and coordination across care options.
- Own the member wellness experience, including how health information and connected-device data are integrated, interpreted, and translated into relevant and actionable experiences.
- Develop and scale digital experiences that support longitudinal health journeys, including the product framework and guardrails for introducing new conditions, programs, and care offerings over time.
- Establish product goals and success measures, using member insights, product performance, and business outcomes to inform roadmap priorities and ongoing optimization.
- Partner closely with Design, Engineering, Clinical, Legal/Privacy, Operations, and business stakeholders to translate consumer and clinical needs into scalable product capabilities.
Required Qualifications
- 15+ years of progressive product management experience, including experience with complex, consumer-facing digital products.
- Demonstrated experience building and launching AI-powered, conversational AI, or agent-based products, with an understanding of how these products are tested, governed, and safely scaled.
- Meaningful experience within healthcare, digital health, consumer health, or another highly regulated and trust-sensitive consumer environment.
- Experience developing digital products that leverage complex consumer, clinical, or health data to create personalized and actionable experiences.
- Experience developing consumer experiences related to care navigation, wellness, ongoing treatment, or other health management journeys.
- Strong understanding of product considerations related to privacy, consent, safety, regulatory requirements, and the responsible use of AI and consumer data.
- Demonstrated ability to lead complex product strategies and drive execution across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business stakeholders.
- Proven ability to balance product innovation, consumer experience, technical considerations, and risk in a fast-moving environment.
- Strong executive communication and influencing skills, with the ability to translate complex product and technical concepts into clear strategies, decisions, and recommendations.
- Bachelor’s degree required; advanced degree preferred.
Pay Range
The typical pay range for this role is:
$175,100.00 - $334,750.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 15+ years of progressive product management experience, including complex consumer-facing digital products
- Experience building and launching AI-powered, conversational AI, or agent-based products
- Understanding of testing, governance, and safe scaling for AI-powered products
- Experience in healthcare, digital health, consumer health, or another highly regulated and trust-sensitive consumer environment
- Experience developing digital products using complex consumer, clinical, or health data for personalized experiences
- Experience with consumer experiences involving care navigation, wellness, ongoing treatment, or health management journeys
- Understanding of privacy, consent, safety, regulatory requirements, and responsible AI and consumer data use
- Ability to lead complex product strategies and execution across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business stakeholders
- Ability to balance product innovation, consumer experience, technical considerations, and risk
- Strong executive communication and influencing skills
- Bachelor's degree
- Advanced degree
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
