Join a team where your analysis shapes the priorities that power global payments. You’ll partner with senior leaders across Finance, Sales, Product, Operations, and Technology to turn business goals into clear targets and actionable insights. You’ll lead reporting, forecasting, and profitability analytics that influence high‑stakes decisions. If you enjoy improving how work gets done, you’ll have the runway to modernize processes, strengthen controls, and scale automation.
As an Executive Director in Global Payments within Commercial & Investment Banking, you will lead key Planning & Analysis activities across Sales P&A, WCP/client profitability reporting, and unit economics. The role requires strong financial acumen, analytical judgment, leadership, and the ability to partner with senior stakeholders across Finance, Sales, Product, Operations, Technology, and business leadership.
Job Responsibilities
- Lead Sales P&A activities, including KPI development, performance analytics, budgeting, forecasting, outlook updates, scenario analysis, and management reporting.
- Partner with Payments Sales leadership and Finance stakeholders to translate business objectives into measurable targets, deliverables, and actionable insights.
- Drive analytics across regions, products, and client segments, identifying performance drivers and recommending actions to improve profitability, consistency, and execution.
- Lead WCP-enabled client profitability reporting and analytics, including roadmap prioritization, delivery standards, controls, and executive-level insights.
- Support ad hoc client deep dives and senior management queries, ensuring consistent methodology, messaging, and business interpretation.
- Drive process improvement, automation, and technology enhancements to improve reporting efficiency, transparency, controls, and scalability.
- Lead implementation of reporting enhancements, including requirements, testing, business sign-off, stakeholder alignment, and post-implementation validation.
- Oversee unit economics deliverables, including marginal cost, break-even analysis, and profitability by product, client, and segment.
- Partner with Product, Operations, Technology, and Finance to refine cost attribution, allocation methodologies, and driver-based models.
- Manage and develop a high-performing team, setting priorities, operating cadence, and delivery expectations
Required qualifications, capabilities, and skills
- 12+ years professional experience in handling large amount of data
- Advanced Microsoft Office skills (Excel & PowerPoint in particular)
- Experience in the consolidation, review, analysis, and presentation of financials
- Exceptional analytical, problem solving, critical thinking and project management skills with a proven track record of execution against deliverables
- Excellent oral and written communication and relationship management skills
- Detail-oriented and able to multi-task in a fast-paced environment with frequently changing priorities and to meet deadlines under pressure
- Self-starter who is driven to excel in all aspects of their role and seeks to break the status quo and initiate improvements where necessary
Preferred qualifications, capabilities, and skills
- Previous experience in Business Management / client analytics / Strategy role in banking or financial services strongly preferred
- Analyzing P&L and balance sheet drivers preferred
- Experience with SQL & Tableau; data modeling and visualization tools
Additional Information
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 12+ years professional experience handling large amounts of data
- Advanced Microsoft Office skills (Excel and PowerPoint)
- Experience in consolidation, review, analysis, and presentation of financials
- Exceptional analytical, problem solving, critical thinking and project management skills with proven execution
- Excellent oral and written communication and relationship management skills
- Detail-oriented and able to multi-task in a fast-paced environment and meet deadlines under pressure
- Self-starter mindset with ability to initiate process improvements
- Authorization to work in the United States (no sponsorship provided)
- Previous experience in Business Management, client analytics, or Strategy in banking/financial services
- Experience analyzing P&L and balance sheet drivers
- Experience with SQL and Tableau; data modeling and visualization tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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