Executive Director of the Elanco Business Solutions (EBS)

Posted 5 Days Ago
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Indianapolis, IN, USA
In-Office
Expert/Leader
Healthtech • Pharmaceutical • Manufacturing
The Role
Leads the global Elanco Business Solutions organization across four centers and up to 1,400 employees. Develops strategy, oversees service delivery, manages global stakeholder relationships, transitions new services, drives organizational design and training, ensures compliance, and delivers financial targets. Directly oversees administration, Record-to-Report, Purchase-to-Pay, and Order-to-Cash activities involving approximately 475 employees. Requires extensive multinational shared-services leadership, business transformation expertise, and international travel.
Summary Generated by Built In

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: Executive Director, Elanco Business Solutions (EBS)

As the Executive Director of Elanco Business Solutions (EBS), you will be accountable for creating and executing the overall strategy for our four global EBS centers. This role is key to delivering on Elanco’s strategic vision by ensuring the successful functioning of operations, guiding the transition of new activities into the centers, and managing service delivery consistent with our global process design. You will work seamlessly with fellow leaders across Elanco's EBSs, Finance Center of Excellence (FCOE), and with CFOs and other stakeholders around the world to implement a common, impactful global approach.

Your Responsibilities:

  • Develop and execute the global vision, strategy, and operational framework for Elanco's Business Solutions (EBS) centers including the strategy to identify, influence and deliver additional roles moving to the EBS.

  • Guide and cultivate a culture of high engagement and performance across a large (up to 1,400 employees), globally-distributed organization by being an approachable and supportive leader.

  • Serve as the single point of accountability for service delivery, continuous improvement, and relationship management with key global business partners.

  • Oversee the transition of new services into the EBS, ensuring effective organizational design, hiring, and training which improve cost efficiency across Elanco to deliver on financial targets/commitments.

  • Ensure robust compliance across all EBS processes and deliver on financial targets and business plan commitments. Includes direct accountability for EBS administration, Record-to-Report, Purchase-to-Pay and Order-to-Cash teams and activity in the EBS totaling approximately 475 employees.

What You Need to Succeed (minimum qualifications):

  • Education: An MBA or other relevant postgraduate or professional qualification.

  • Experience: A minimum of 10 years of experience in a leadership role within a multinational shared services (SSC) or equivalent environment, with proven (8+ years) success in managing large, cross-functional senior leadership teams (500+ employees) across multiple international locations.

  • Skills: Strong financial and business acumen with experience in resource allocation and budget management; ability to develop and execute long-term functional strategic plans. Problem-solving and conflict resolution.

What will give you a competitive edge (preferred qualifications):

  • Demonstrated expertise in spearheading complex, large-scale business transformation projects, including service transitions and technology implementations (e.g., AI, automation).

  • A track record of developing high-performing leaders and fostering a culture of continuous improvement and innovation.

  • Experience operating across diverse cultural environments with high self-awareness and a collaborative, inclusive leadership style.

  • Exceptional problem-solving and conflict resolution skills, with the ability to navigate ambiguity and make results-oriented choices.

Additional Information:

  • Travel: Up to 40% annually to international sites including Warsaw (Poland), Kuala Lumpur (Malaysia), Bangalore (India), and Guadalajara (Mexico).

  • Location: Global Elanco Headquarters - Indianapolis, IN - Hybrid Work Environment

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks: We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:

  • Multiple relocation packages

  • Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)

  • 8-week parental leave

  • 9 Employee Resource Groups

  • Annual bonus offering

  • Flexible work arrangements

  • Up to 6% 401K matching

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

Skills Required

  • MBA or other relevant postgraduate or professional qualification
  • At least 10 years of leadership experience within a multinational shared services center or equivalent environment
  • At least 8 years of success managing large, cross-functional senior leadership teams of 500 or more employees across multiple international locations
  • Strong financial and business acumen
  • Experience with resource allocation and budget management
  • Ability to develop and execute long-term functional strategic plans
  • Problem-solving and conflict-resolution skills
  • Expertise leading complex, large-scale business transformation projects, service transitions, and technology implementations such as AI or automation
  • Track record of developing high-performing leaders and fostering continuous improvement and innovation
  • Experience operating across diverse cultural environments
  • Collaborative, inclusive leadership style and high self-awareness
  • Ability to navigate ambiguity and make results-oriented decisions

Elanco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elanco and has not been reviewed or approved by Elanco.

  • Leave & Time Off Breadth Time off options are broad, including PTO, flexible leave, and the ability to purchase additional vacation. These provisions are highlighted as supportive of work-life balance.
  • Healthcare Strength Health coverage includes medical, dental, and vision alongside company-paid life, disability, and wellness support. Pet insurance and assistance programs reinforce a comprehensive wellbeing offering.
  • Retirement Support Retirement offerings include a U.S. 401(k) and, for some employees, access to a defined benefit pension. These programs add meaningful long-term value to total rewards.

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The Company
HQ: Indianapolis, IN
8,445 Employees

What We Do

At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives. Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society. Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco

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