Driving enterprise transformation through innovative digital analytics leadership, platform excellence, and a culture of actionable insights.
Job Summary
As Executive Director in digital analytics team, you will lead the vision, strategy, and execution for enterprise-wide digital analytics measurement, ensuring measurement rigor and product excellence across Adobe Analytics, Adobe Customer Journey Analytics (CJA), and related SaaS tooling. You will drive the adoption, governance, and continuous improvement of analytics platforms supporting 150+ applications, shaping the future of data-driven decision-making at the firm. This is a highly visible leadership role, requiring strategic influence, cross-functional collaboration, and a passion for innovation in analytics.
Job Responsibilities
- Setting and executing the long-term vision and strategy for digital analytics measurement and platform excellence, aligned with firmwide business objectives.
- Championing a culture of measurement rigor, data quality, and actionable insights across the organization.
- Serving as executive sponsor and thought leader for analytics measurement, representing the firm in industry forums and with external partners.
- Overseeing the full lifecycle management of Adobe Analytics, CJA, and related SaaS analytics tools to deliver maximum business value and user satisfaction.
- Leading the migration and integration strategy from Adobe Analytics to CJA, ensuring seamless transitions, data integrity, and minimal business disruption.
- Developing and maintaining strategic product roadmaps, managing prioritization of enhancements, and driving innovation in analytics capabilities.
- Establishing and enforcing enterprise-wide governance, standards, and best practices for analytics measurement, data quality, privacy, and compliance.
- Building and nurturing strong relationships with senior business leaders, technology partners, and product teams to drive alignment and platform adoption.
- Monitoring platform performance, usage, and adoption metrics to identify opportunities for improvement and drive initiatives that enhance reliability, scalability, and user experience.
- Overseeing the development and delivery of training, communication, and support programs, while representing the firm in external industry groups and thought leadership activities.
Required Qualifications, Capabilities, and Skills
- Minimum 10 years of experience in product management, digital analytics, or related fields, with deep expertise in Adobe Analytics, Adobe Customer Journey Analytics, and SaaS analytics platforms.
- Proven track record as a Product Owner or Product Manager for enterprise-scale analytics platforms, including platform administration, stakeholder management, and lifecycle ownership.
- Demonstrated experience leading large-scale platform migrations, integrations, and upgrades in complex, global environments.
- Strong strategic leadership, stakeholder engagement, and relationship management skills, with a history of influencing at the executive level and driving adoption across large, diverse user groups.
- Expertise in establishing and enforcing governance, standards, and best practices for analytics measurement, data quality, privacy, and compliance.
- Excellent communication, training, and change management skills, with the ability to align and inspire cross-functional teams.
- Deep understanding of data privacy, security, and compliance requirements for analytics tools.
- Experience managing vendor relationships and SaaS contracts at scale.
Preferred Qualifications, Capabilities, and Skills
- Advanced degree in a relevant field (e.g., Data Science, Computer Science, Business, Analytics).
- Experience supporting analytics platforms at enterprise scale (100+ applications or business units).
- Recognized thought leader in digital analytics, with active participation in industry forums, conferences, or professional communities.
- Certification in product management or analytics (e.g., Pragmatic Institute, Google Analytics IQ).
- Strong network of industry leaders and influencers in analytics and data measurement.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
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What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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