We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Executive Director of Colleague Experience Integration will lead a team to develop enterprise-wide and/or cross-functional solutions to address business problems, resulting in initiatives that significantly impact colleague experience strategy, enabling the enterprise to be competitive in the marketplace and effectively serve its customers while driving a positive colleague experience. This person will collaborate across the Colleague Experience COE to optimize the achievement of strategic business objectives through positive colleague initiatives, to include profitable growth and improved organizational effectiveness.
Major Responsibilities
- Directs the planning, implementation, and execution of cross-COE integration initiatives that align with enterprise workplace objectives and comply with regulatory requirements.
- Develops and implements colleague relations integration protocols, project timelines, and new cross-COE initiatives ensuring compliance with regulatory requirements in support of the goals and objectives of the organization.
- Administers detailed, accurate reports for senior HR leadership, individual contributors, and senior business team members to ensure both colleague experience data quality and actionable insights.
- Facilitates colleague experience benchmarking research in order to support strategic, operational, and financial business plans that achieve the organization's growth expectations through best-in-class colleague support.
- Develops high-level strategies, goals, and targets based on business workforce plans and the organization's core objectives.
- Mentors and guides a team focused on bringing together the full work of the COE to improve colleague experience outcomes to ensure satisfaction with senior managers and stakeholders to effectively meet corporate goals and program deliverables.
- Communicates strategically with senior managers and stakeholders to ensure the plans, implementation, and execution of the Colleague Experience COE are delivering improved work environments, more engaged colleagues and business success through better HR.
- Defines resources to develop the methodology for analyzing and reporting Colleague Experience COE data and insights to senior managers and stakeholders.
- Develops relationships to counsel and mentor a team of professionals to ensure that team members have appropriate training and are empowered to pursue professional development objectives.
Required Qualifications
- 10+ years work experience
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Adept at business intelligence
- Adept at collaboration and teamwork
- Mastery of problem solving and decision making skills
- Mastery of growth mindset (agility and developing yourself and others) skills
Education
Bachelor's degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$131,500.00 - $303,195.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 10+ years work experience
- Adept at execution and delivery (planning, delivering, and supporting)
- Adept at business intelligence
- Adept at collaboration and teamwork
- Mastery of problem solving and decision making skills
- Mastery of growth mindset (agility and developing yourself and others) skills
- Bachelor's degree or specialized training/relevant professional qualification
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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