Executive Director (CAM)

About the Role:

The Executive Director (CAM) plays a pivotal leadership role within the community management sector, overseeing the comprehensive management and operational success of a single family home community. This position is responsible for driving strategic initiatives that enhance property value, optimizing resident satisfaction, and ensure financial performance aligns with organizational goals. The Executive Director will lead cross-functional teams, manage board member relationships, and implement best practices in property administration and engagement activities. A key outcome of this role is to maintain high standards of property maintenance, compliance, and operational efficiency while fostering a collaborative and productive work environment. Ultimately, the Executive Director ensures that all aspects of property management contribute to sustainable growth and profitability for the organization.

Minimum Qualifications:

• Florida CAM License required
• Minimum of 5 years of progressive experience in community management, including at least 3 years in a leadership role.
• Proven experience managing large properties with a focus on financial performance and resident relations.
• Strong knowledge of HOA laws, covenants, and property management best practices.
• Demonstrated success in leading large teams and managing complex capital projects.

Preferred Qualifications:

• Bachelor’s degree in Real Estate, Business Administration, Finance, or a related field.
• Experience with portfolio management software and advanced financial modeling tools.
• Familiarity with sustainability practices and green building certifications.

Responsibilities:

• Develop and execute strategic plans for community management activities to maximize asset value and resident satisfaction.
• Lead and mentor a team of managers, security, maintenance, janitorial, and administrative staff to ensure operational excellence and professional development.
• Oversee budgeting, financial reporting, and expense control to meet or exceed financial targets for the property portfolio.
• Manage relationships with vendors, contractors, and regulatory agencies to ensure compliance and high service standards.
• Coordinate maintenance, capital improvement projects, and risk management initiatives to maintain property integrity and safety.
• Analyze market trends and competitor activities to inform leasing strategies and property positioning.
• Ensure adherence to all legal, regulatory, and company policies related to property management and leasing.
• Other duties as assigned. 

Physical Requirements: 

Skills:

The Executive Director utilizes strong leadership and communication skills daily to inspire and guide their team toward achieving operational goals and maintaining high resident satisfaction. Analytical and financial acumen are essential for budgeting, forecasting, and evaluating property performance to make informed strategic decisions. Negotiation and relationship management skills are critical when working with tenants, vendors, and regulatory bodies to ensure favorable outcomes and compliance. Proficiency in property management software and data analysis tools supports efficient portfolio oversight and reporting. Additionally, problem-solving and project management skills enable the Executive Director to effectively coordinate maintenance, capital improvements, and risk mitigation efforts, ensuring properties remain competitive and well-maintained.