Executive Director - Business Strategy & Management

Job Description
Markets Asset Services is a global team operating in 9 cities, providing asset servicing support for Markets and Wealth Management, covering corporate actions, income processing, dividend reinvestments, proxy, and class actions with emphasis on risk, control, process efficiency, and first class client service. Markets Asset Services is undergoing significant transformation, marked by increased investment in technology and operations to enable scalable growth, enhance process sustainability, and reinforce controls in support of ongoing business expansion.
Securities Post Trade Controls & Analytics is responsible for overseeing and enhancing the integrity of post-trade activities for Securities Operations. The team ensures that all trade settlements, reconciliation and asset servicing activities adheres to regulatory and internal standards. Leveraging data and analytics, the team monitors operational risks, identifies process inefficiencies, and provides actionable insights to drive continuous improvement.
As the Executive Director within the Business Strategy & Management team, you will act as a strategic partner and trusted advisor to the Global Head of Markets Asset Services and Securities Post Trade Controls & Analytics. You will promote organizational effectiveness, foster alignment on financial targets, and advance strategic initiatives through a centralized and transparent framework. This role demands a nuanced blend of strategic insight, interpersonal acumen, and adaptive problem-solving. Success relies not only on technical rigor but also on your ability to navigate complex dynamics, build consensus, and exercise sound judgment in ambiguous situations.
Job Responsibilities:

• Provide strategic planning support to the Global Head of Markets Asset Services and Securities Post Trade Controls & Analytics by developing and executing business strategies, ensuring alignment across teams and functions.
• Lead and oversee special projects and critical initiatives, including operational efficiency, resourcing strategy, change management, leadership off-sites, and annual planning.
• Demonstrate strong communication skills by building credibility with senior leaders and preparing presentations, reports, and other key communications.
• Offer decision support through conducting research, analyzing data, and providing insights to inform effective decision-making.
• Coordinate team efforts by fostering collaboration across departments and ensuring consistent information flow and alignment on priorities.
• Maintain confidentiality and discretion by handling sensitive information with the utmost professionalism.

Required Qualifications, Capabilities, and Skills:

• 10+ years of experience in business management, change management, consulting, or related field.
• 5+ years of banking/financial services experience
• Exceptional interpersonal skills with the ability to build effective relationships across all levels of the organization
• Assimilates broad-ranging information quickly and able to distil into key points
• Ability to influence outcomes, even where no direct line management responsibility exists
• Proven track record in project management and strategic planning
• High level of integrity and discretion

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.