Wells Fargo is seeking an Executive Director, Senior Lead Business Banking Change Management Consultant. This role supports our Merchant Services Business Banking segment and will manage change management initiatives for the segment. They will also work closely with internal and external partners to implement projects and initiatives that directly impact the strategic priorities of the business.
In this role, you will:
- Manage the end-to-end Change Management process for the Merchant Services Business Banking sales segment
- Lead the execution of strategically important change initiatives for the business by partnering with internal and external teams to assess, plan, build and deploy new strategies to the sales team
- Act as subject matter expert for Business Banking sales on projects impacting the segment
- Maintain the full book-of-work for the segment
- Provide regular updates to Senior Leaders throughout the business
- Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
- Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
- Provide direction to a cross functional team using business expertise
Required Qualifications:
- 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Deep knowledge of Merchant Services and/or Business Banking
- Demonstrated ability to lead complex, enterprise-wide initiatives from problem definition through execution with minimal oversight
- Proven experience setting execution strategy, aligning workstreams to business priorities, and anticipating downstream impacts across functions
- Skilled thought-partner to senior leaders, influencing decisions through data, insights, and risk-based recommendations
- Advanced capability in senior stakeholder management, including Executive Directors and cross-LOB partners
- Strong ability to navigate ambiguity, competing priorities, and organizational change while maintaining delivery commitments
- Experience facilitating discussions that drive alignment, resolve conflict, and accelerate decision-making
- Deep understanding of risk management, controls, and regulatory considerations within business execution
- Advanced analytical skills with the ability to translate data into executive-ready insights, define success metrics, track outcomes, and adjust execution based on data
- Proven success leading multi-workstream programs spanning technology, operations, and business teams
- Exceptional written and verbal communication skills, including distilling complex topics into concise executive messaging and presenting confidently to senior leadership
- Polished executive presence appropriate for a Senior Lead role
Job Expectations:
- This position offers a hybrid work schedule requiring onsite presence at one of the listed locations
- This position is not eligible for Visa sponsorship
Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
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Parental & Family Support — Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
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Healthcare Strength — Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.
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Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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