The Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market.
Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and Rumps, Riverside, Penang Street, and Poulet. We are a diverse group of down-to-earth, straightforward and very result-oriented people with a vision.
To be a Global Operator of Multiple Food Brands with the Objective of Providing 100% Satisfaction to All Stakeholders. We also share an inspiring organization culture.
Driving to Unlock the Impossibilities. This culture is the foundation in everything we do here.
If you are a highly motivated, extremely organized business executive with a successful track record in driving sales, and are looking for an opportunity to play a key role for an exciting company that will reward you for your dedication, then Minor Food is right for you
Job DescriptionJob Purpose:
As an Executive-Digital Operation Experience, you will collaborate with teams to address Digital platform issues and support brand campaigns. Manage cases, handle meetings, and prepare reports for all brands' sales performance and ad-hoc tasks.
Main Duties:
Collaborate with the Call Center team and all marketing agencies associated with the brands to address issues on the Digital platform.
Provide support to brands for both website and application-related issues and campaigns.
Manage and follow up on cases with the relevant parties, both internal and external teams, to resolve issues within the Service Level Agreement.
Coordinate with brands and internal teams for the successful launch of campaigns on Digital channels (Web and applications).
Take meeting minutes and summarize important information to be sent to the relevant team.
Handle privacy-sensitive emails to collect data for information and coordinate with the related team for completion.
Prepare and summarize monthly case reports or as assigned and present them to all brands.
Prepare weekly and monthly sales performance reports for all brands.
Perform other ad-hoc tasks as assigned.
Bachelor’s degree in Computer Science, Information Technology, or Business Administration.
New graduates are welcome.
Strong troubleshooting logic and skills.
Excellent communication skills, service-oriented mindset, and high sense of responsibility.
Ability to work effectively both independently and in a team.
Demonstrates a strong Passion for Growth by actively seeking learning opportunities, embracing challenges, and driving both personal and organizational development.
Proficient in English and computer literacy.
Flexibility in working hours.
Top Skills
What We Do
Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.
