Job Title
Executive - Customer RelationJob Description Summary
Job Description
Position Title: Guest Relation Executive
Reports To : Property Manager
Role Description:
Co-ordinating and Support Role towards efficient and accurate manner
Key Responsibilities
- Provide first level contact and convey queries to the respective for resolutions
- Properly escalate unresolved queries to the next level for support
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Follow up with customers, provide feedback and see problems through to resolution
- Utilize excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
Qualifications & Key Traits
- Bachelor Degree with proven experience as Guest Relation Executive or equivalent position
- Min experience 3 Yrs.
- Proven working experience in client support process
- Proficiency in English, Kannada, Hindi
- Working knowledge of help desk software, databases and remote control
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
Position Title: Guest Relation Executive
Role Description:
Co-ordinating and Support Role towards efficient and accurate manner
Key Responsibilities
- Provide first level contact and convey queries to the respective for resolutions
- Properly escalate unresolved queries to the next level for support
- Track, route and redirect problems to correct resources
- Update customer data and produce activity reports
- Follow up with customers, provide feedback and see problems through to resolution
- Utilize excellent customer service skills and exceed customers’ expectations
- Ensure proper recording, documentation and closure
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
Qualifications & Key Traits
- Bachelor Degree with proven experience as Guest Relation Executive or equivalent position
- Min experience 3 Yrs.
- Proven working experience in client support process
- Proficiency in English, Kannada, Hindi
- Working knowledge of help desk software, databases and remote control
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
INCO: “Cushman & Wakefield”
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
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What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
