Executive - Customer Management

Posted 11 Days Ago
Be an Early Applicant
Magarpatta, Hadapsar, Pune, Maharashtra
Entry level
Information Technology • Consulting
The Role
The Executive - Customer Management is responsible for providing efficient support based on customer requirements and service level agreements, managing administrative tasks and follow-up inquiries, while ensuring confidentiality and accuracy of information in adherence to company policies.
Summary Generated by Built In

Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.

Job title:

Executive - Customer Management

Job Description:

Deliver timely and efficient support according to customer requirements and SLAResponsible for the care, accuracy, confidentiality, security and maintenance of informationAdhere to all policies, processes and business rulesManage follow up enquires and administration

Location:

Pune

,

India

Time Type:

Full time

Contract Type:

Fixed Term (Fixed Term)

The Company
London
24,265 Employees
On-site Workplace
Year Founded: 1984

What We Do

Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com

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