Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.
We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.
ON A TYPICAL DAY YOU’LL
Partner closely with the Leadership team to understand priorities and help drive strategic planning, project execution, and alignment across the company
Manage planning and execution of leadership, board, and other key company meetings and events, ensuring clarity of purpose, alignment on outcomes, and efficient use of time and resources; execute logistics, including scheduling, agenda development, capturing and tracking meeting notes and action items, and setup; ensuring effective communication and follow-through
Manage and support company operating rhythms in partnership with the CEO and CPO & VP, Business Operations, including but not limited to leadership and all company meetings and events, and planning cycles; ensuring timely execution and effective communication
Lead, manage, and/or support the seamless execution of special projects and cross-functional initiatives
Partner with key stakeholders to effectively manage and support corporate governance, compliance, legal, and risk management operational processes, including but not limited to diligence, corporate insurance, contract management, and other key business operations processes and programs
Develop and implement effective systems, workflows, and automations to help drive operational excellence
Manage administrative needs for the CEO and Leadership Team, including but not limited to preparing and editing correspondence, presentations, and other documentation, managing calendars, scheduling meetings, administering expense reports, and arranging travel, while ensuring effective prioritization
Assist with other projects and administrative support needs as assigned
WHAT WE’RE LOOKING FOR
6+ years of experience in a Sr. Administrative Assistant or Executive Assistant role supporting C-level and senior-level executives
Adept at working in a fast-paced environment while remaining flexible, proactive, and resourceful; ability to handle ambiguity and remain calm under pressure
Skilled at building and maintaining effective relationships across all levels, and proven ability to collaborate effectively with diverse, cross-functional teams; demonstrates a high level of integrity and acts as a positive influence
Demonstrated a high level of professionalism in managing internal and external relationships, and the ability to handle sensitive or confidential information with utmost discretion
Meticulous attention to detail and exceptional organizational and analytical skills, including the ability to streamline executive workflows and utilize data to inform decision-making
Demonstrated commitment to quality execution and process improvement capabilities
Excellent prioritization, time-management, and problem-solving skills, ability to anticipate needs, and effectively multi-task
Exceptional communication and presentation skills, both written and verbal
Technically savvy with a high proficiency in Google Workspace, Slack, and other common workplace tools; adept at adopting and navigating systems and tools quickly and efficiently
Ability to work onsite five days a week as required, and comfortable working outside traditional business hours when needed
PILOT’S PAY & PERKS
Base salary of $90,000 to $120,000
Company-sponsored Medical, Dental, Vision Coverage
Company-sponsored 401(k)
Commuter & Wellness Reimbursement
Competitive PTO
At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.
VISA SPONSORSHIP NOT AVAILABLE
Skills Required
- 6+ years experience in a Senior Administrative Assistant or Executive Assistant role supporting C-level or senior executives
- Ability to work in a fast-paced environment, remain flexible, proactive, and resourceful; handle ambiguity and stay calm under pressure
- Proven ability to build and maintain effective relationships across all levels and collaborate with cross-functional teams
- Experience handling sensitive or confidential information with utmost discretion
- Meticulous attention to detail and strong organizational and analytical skills; ability to streamline executive workflows and use data to inform decisions
- Demonstrated commitment to quality execution and process improvement
- Excellent prioritization, time-management, and problem-solving skills; ability to anticipate needs and multi-task effectively
- Exceptional written and verbal communication and presentation skills
- High proficiency with Google Workspace, Slack, and other common workplace tools; quick to adopt new systems
- Ability to work onsite five days a week and be available outside traditional business hours when needed
What We Do
Founded in early 2014, Pilot provides internet and network products so businesses can focus on the work they love. Our quality is our contract, and we're relentlessly dedicated to delivering the fastest, most reliable office internet at competitive prices. We believe working with your ISP should be easy, which is why we offer no contracts and 24/7 support. Interested in joining the cause? As our network continues to grow, we need more internet fanatics on the team who share a passion for changing telecom from the inside out.



