Job Title: Executive, Brand Partnerships (ZAP)
Location: Malaysia (Regional scope: SEA)
As an Executive, Brand Partnerships, you will support the team in executing marketing campaigns, handling seller partnerships, preparing materials for brand meetings, coordinating cross-functional tasks, and analyzing basic performance reports. This is an entry-level role designed for fresh graduates who are eager to learn account management and digital marketing in the fashion and lifestyle industry. Your role will evolve to take on the full responsibilities of an Account Manager elaborated above.
What You’ll Do
Account support
- Assist Account Managers with day-to-day management of assigned brand accounts and categories.
- Prepare meeting materials, take notes, and track action items and follow-ups.
- Maintain accurate records in trackers (campaign status, budgets, timelines).
- Manage a defined portfolio (smaller accounts) independently with guidance and regular check-ins
Campaign coordination
- Support campaign setup on ZAP and liaise with internal teams (Creative, Ad Ops, CRM) to ensure on-time delivery of assets and placements.
- Update and maintain the ZAP annual calendar and cross-market launch timelines.
- Perform basic QA checks on live campaigns and assets.
Materials and enablement
- Prepare and update pitch decks, one-pagers, media kits, and case studies.
Reporting and insights
- Compile weekly/monthly performance reports using defined templates.
- Track key campaign KPIs (reach, clicks, conversions, pacing) and flag anomalies.
- Support simple analyses to inform optimization recommendations.
Administration
- Handle ad hoc tasks to support cross-market initiatives and promotions.
- Learning and platform readiness
- Complete training on the GFG Ads Platform (ZAP’s self-serve) and internal tools.
- Stay updated on ZALORA products, seasonal moments, and platform best practices.
What You’ll Bring
- Bachelor’s degree in Marketing, Business, Communications, or related field.
- Fresh graduates welcome; internship experience in e-commerce, digital marketing, media, or analytics is a plus.
- Basic understanding of digital marketing concepts (paid media, funnels, KPIs).
- Comfortable with Google Sheets/Excel (formulas, pivots preferred) and Slides/PowerPoint.
- Strong attention to detail, organization, and time management; able to juggle multiple tasks.
- Clear written and verbal communication; collaborative and customer-oriented.
- Proactive, curious, and comfortable working in a fast-paced, international environment.
- Fluent in English; Mandarin and/or Bahasa Indonesia are strong pluses.
Why Join Us
- Hands-on exposure to regional fashion and lifestyle campaigns across SEA.
- Training on ZAP tools, ad operations, and cross-functional workflows.
- Clear progression pathway to Executive/Account Manager roles based on performance.
Nice-to-Haves (Optional)
- Familiarity with marketing platforms (Meta, Google, DSPs) or analytics tools (GA, Looker/Data Studio).
- Interest in fashion/lifestyle trends and e-commerce.
The Zalora Story
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Skills Required
- Bachelor's degree in Marketing, Business, Communications, or related field
- Internship experience in e-commerce, digital marketing, media, or analytics
- Basic understanding of digital marketing concepts
- Comfortable with Google Sheets/Excel and Google Slides/PowerPoint
- Fluent in English; knowledge of Mandarin and/or Bahasa Indonesia
What We Do
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits. With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products. As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature! ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres. Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.






