Description
SUMMARY
Provides direct administrative support to the Manager, Executive Office & Board Liaison and provides high-level administrative, coordination, and follow-up support to Chief Officer Leadership as assigned by performing the following duties:
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below in order of importance, from most important to least important:
Provides direct administrative and operational support to the Manager, Executive Office & Board Liaison, including execution of Executive Office priorities, special projects, and leadership initiatives as assigned.
Manages complex executive meeting schedules (MS Outlook), and coordinate in-person or virtual platform meeting logistics (i.e. MS Teams, Zoom) across multiple Chief Officers, including prioritization, sequencing, rescheduling conflicts, and provide follow-up confirmations.
Maintains structured database systems for filing, tracking deliverables, deadlines, priorities, and recurring workflows for the Chief Officers and the Manager, Executive Office & Board Liaison.
Prepares confidential executive-level correspondence to include meeting materials, agendas, presentations, reports, documents, meeting minutes, task confirmations, and executive level outputs in alignment with Executive Office standards.
Assists with the planning and execution of Chief Officers’ meetings and activities, organizational events, and community engagements to ensure seamless coordination and delivery.
Partners with the Events and/or Facilities Department to coordinate meeting and event logistics to ensure adequate room reservation space, required technology setup, and catering needs are met.
Conducts monthly reconciliation of the Chief Officers’ credit card transactions and mileage reimbursements to include supporting documentation and is processed within Finance guidelines.
Manages detailed and complex travel coordination for Chief Officers to include transportation, hotel, and conference/training registrations.
Serves as liaison between executive leadership, internal teams, and external stakeholders to ensure alignment and responsiveness.
Serves as back-up in the absence of the Manager, Executive Office & Board Liaison.
Processes incoming and outgoing mail in a timely manner.
Maintain Office Supplies to ensure levels are not depleted.
Requirements
EDUCATION and/or EXPERIENCE
Associate's degree (A.A.) or equivalent from two-year college or technical school in Office Administration or related field; 2 years’ experience providing administrative support to manager level positions; or the equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
This job has no certificate, license, or registration requirements.
PHYSICAL DEMANDS
While performing the duties of this job, the team member is regularly (more than 2/3 of the day) required to sit and use hands to finger, handle, or feel. The team member frequently (1/3 to 2/3 of the day) is required to talk or hear. The team member is occasionally (less than 1/3 of the day) required to stand, walk, and reach with hands and arms. The team member must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.
Skills Required
- Associate's degree in Office Administration or related field, or equivalent combination of education and experience
- Minimum 2 years' experience providing administrative support to manager-level positions
- Proficiency managing executive schedules using MS Outlook
- Experience coordinating virtual and in-person meetings using MS Teams or Zoom
- Ability to prepare confidential executive-level correspondence, agendas, presentations, and meeting minutes
- Experience coordinating complex travel arrangements and processing expense/reconciliation per Finance guidelines
- Ability to lift and/or move up to 20 pounds
What We Do
Established in 1965, Goodwill Industries of the Southern Piedmont is a nonprofit organization that connects people to opportunities to find gainful employment and meaningful work. With more than 25 retail stores and 30 donation sites, Goodwill uses proceeds from the sales of donated goods to fund skills training and employment services offered free of charge to thousands of people in our community each year. Through its retail stores, donation sites, the Goodwill Opportunity Campus, and partnerships with employers and other organizations throughout the region, Goodwill builds pathways for people to uncover their passions, enhance their skillsets, and pursue the life they want to achieve for themselves and their families—creating a brighter future for all.
