Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Experience Level: Minimum of 4 years in an executive assistant, office management, or senior administrative support role, preferably within healthcare or service-based industries.
- Home Care Industry Knowledge: Familiarity with the home care agency model, caregiver-client dynamics, and regulatory documentation standards; industry experience highly preferred.
- Tech Proficiency: Skilled in cloud-based systems, Microsoft Office/Google Workspace, and form-building tools such as PDF Editor, JotForm, or similar platforms.
- Communication Skills: Professional and clear verbal/written communication with a confident phone presence; ability to handle sensitive conversations with clients or caregivers.
- Organizational Ability: Detail-oriented and able to manage multiple tasks, maintain structured systems, and ensure accurate filing and tracking of documents.
- Adaptability & Initiative: Proactive in solving problems, responsive to shifting priorities in a fast-paced caregiving environment, and able to work both independently and collaboratively.
Core responsibilities:
- Document Management & File Creation: Create, organize, and maintain electronic files for internal operations, client records, and caregiver documentation using cloud-based systems and secure file-sharing platforms.
- Form Conversion & Fillable Documents: Convert standard documents into professional, fillable PDFs or digital forms to streamline client intake, caregiver onboarding, and compliance processes.
- Phone & Communication Support: Provide professional phone coverage for client inquiries, caregiver coordination, and day-to-day business operations; screen calls and relay critical messages promptly.
- Recruitment Support: Support recruitment efforts by scheduling interviews, communicating with applicants, tracking onboarding progress, coordinating drug screenings/background checks, and ensuring all documentation is accurately filed.
- Scheduling Support: Support executive calendar management, including appointment setting, meeting coordination, and schedule adjustments as needed.
- Executive-Level Assistance: Provide high-level administrative support to the owner and management team including inbox management, meeting preparation, and light reporting across HR and compliance areas.
- Social Media Support:Provide assistance with social media activities when needed
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
Skills Required
- Minimum of 4 years in an executive assistant or senior administrative support role
- Familiarity with the home care agency model and caregiver-client dynamics
- Skilled in cloud-based systems and Microsoft Office/Google Workspace
- Professional communication skills and ability to handle sensitive conversations
- Detail-oriented with strong organizational ability
- Proactive and adaptable in a fast-paced environment
What We Do
Outsourcey is a premier remote staffing agency that connects businesses with exceptional offshore talent, offering flexible staffing solutions without long-term contracts to facilitate significant cost savings.
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