Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
- 3-5 years of experience in executive support roles with proven administrative excellence.
- Outstanding calendar management skills with experience supporting multiple executives.
- Experience with expense management systems and travel booking
- Exceptional attention to detail and follow-through
- Strong written and verbal communication abilities
- Proficiency with Google Workspace, Slack, and travel booking systems
- Track record of high fidelity, high integrity decision making
- Proven ability to handle confidential information with discretion and care
Who you are
You're exceptionally organized with a service-oriented mindset. You take pride in creating efficient systems that make executives' lives easier. You're proactive about anticipating needs and solving problems before they arise. You maintain composure under pressure and can adapt quickly to changing priorities. You understand the importance of confidentiality and exercise excellent judgment in all interactions.
Our operating principles guide everything we do: Demonstrate compassion with efficiency • Obsess over the details • Take action, assume responsibility • Get comfortable being uncomfortable
If you're ready to provide outstanding administrative support to our leadership team as we scale our mission to help millions navigate life's hardest moments, we'd love to hear from you!
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What We Do
Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion, Empathy provides unparalleled support for bereavement, estate management, legacy planning, and more. Trusted by Fortune 500 companies and leading life insurers, Empathy serves over 40 million individuals across North America, setting a new standard for modern family care and workplace benefits. Empathy’s mission is to make care as practical as it is compassionate—partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics, and empowers families to move forward with clarity and resilience.
