Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Location: Remote – NY / Philadelphia / NJ preferred
OverviewOur CEO is seeking a highly capable, proactive Executive Assistant to provide primary support in a fast-paced, global software organization. This role will support the CEO (~80% of time) with a smaller portion (~20%) supporting the CTO. The ideal candidate is detail-oriented, adaptable, and able to “see around corners” while operating with discretion and sound judgment.
Plume is a global technology company headquartered in the Bay Area, with a strong international presence across North America, EMEA, and APAC. The CEO is based on the East Coast and travels frequently to global offices, customers, and partners.
Key ResponsibilitiesCEO Support (Primary – ~80%)
Manage complex, high-volume calendar scheduling across multiple time zones
Coordinate intricate domestic and international travel, including visas, itineraries, and last-minute changes
Handle expense reports and financial reconciliation with precision
Prepare materials for board meetings, executive meetings, and external engagements
Act as a trusted gatekeeper and liaison for internal and external stakeholders
Anticipate needs, flag issues early, and proactively solve problems before they escalate
CTO Support (~20%)
Provide scheduling and administrative support as needed
Assist with coordination across engineering and product leadership teams
5+ years of experience supporting senior executives (CEO, Founder, C-suite preferred)
Experience in high-growth technology, SaaS, or similarly fast-paced environments
Exceptional organizational and time-management skills
Strong written and verbal communication skills
High level of discretion, professionalism, and emotional intelligence
Comfortable working independently while managing shifting priorities
Desire to grow with the role and take on increasing responsibility over time
Someone sharp, reliable, and proactive who can operate as a true business partner
Ability to handle ambiguity and move quickly without constant direction
A calm presence who thrives in a dynamic, globally distributed organization
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
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What We Do
The world’s first SaaS experience platform for Communications Service Providers.
At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support.
Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful.
With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.
