Executive Assistant

Reposted Yesterday
Hiring Remotely in United States
Remote
60K-80K Annually
Mid level
Healthtech • Telehealth
The Role
As an Executive Assistant, you will support the co-founders of Solace by managing various tasks, ensuring effective communication, and overseeing project details, while taking full ownership of your responsibilities. You will work closely with the Chief Medical Officer and Vice President of Customer Experience, engaging with cross-functional teams to meet project goals.
Summary Generated by Built In
About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here.

About the Role

We’re looking for an Executive Assistant to provide dedicated support to the Executive Assistant to our Co-founder and Chief Product Officer, assisting with CPO priorities, event planning, and coordination efforts. You’ll act as an extension of the leader you support, ensuring they are focused on the highest-priority work, operating efficiently, and consistently moving the business forward.

You’ll manage calendars, meetings, communication flow, travel, and operational cadence, while also being a right hand person to event planning and executive coordination. The ideal candidate brings exceptional judgment, attention to detail, and the ability to anticipate needs before they arise. This is a high-trust, high-visibility role that is foundational to Solace’s ability to scale.

What You’ll Do
  • Own complex, multi-time-zone calendar management, prioritizing meetings based on urgency, impact, and strategic value.

  • Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts.

  • Support the planning and execution of large-scale events

  • Act as proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items.

  • Draft, edit, and send communications on behalf of executives with strong executive presence and clarity.

  • Serve as the primary point of contact between executives and internal leaders, external partners, and vendors.

  • Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality.

  • Support the full leadership cadence (weekly business reviews, staff meetings, planning sessions, offsites) by owning agendas, note-taking, action tracking, and follow-through.

  • Build and continuously improve systems, templates, and processes that enhance executive productivity.

  • Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail.

  • Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change.

What We’re Looking For
  • This is an entry-level role intended for candidates beginning their EA career, typically with 0–3 years of professional experience.

  • Exceptional calendar management, prioritization, and organizational skills.

  • Strong written and verbal communication with an ability to draft clear, concise executive-level messaging.

  • Demonstrated judgment, professionalism, and ability to handle confidential information.

  • Excellent project management skills: you keep things moving, even without explicit direction.

  • Ability to anticipate needs, solve problems independently, and stay ahead of deadlines.

  • Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity.

  • High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence.

Bonus Points
  • Background in startups, healthcare, technology, or complex operational environments.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].

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The Company
Redwood City, California
84 Employees
Year Founded: 2022

What We Do

88% of the people in the US are unable to navigate the complexity of the healthcare system without help. Solace Advocates are doctors, nurses, CHWs, and healthcare administrators that provide integral navigation and support to enable whole-patient care and drive cost savings, resulting in 98% better clinical outcomes. Fully reimbursed by Medicare, Solace partners with payers to support their members and employees across the entire spectrum of the healthcare journey—from understanding their benefits and associated costs of care to navigating complicated diagnoses, hospitalization and chronic illnesses. In doing so, we deliver on our mission to bring humanity back to healthcare by empowering patients, improving outcomes, and restoring the promise of the US healthcare system. Learn more at Solace.health

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