Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health
About the Role
As an Executive Assistant at Solace, you will be responsible for working with our co-founders to save them time and to do tasks that help Solace run more smoothly and effectively. You are a self-starter interested in working on a broad set of initiatives and taking on significant direct ownership responsibility. No task is too small or too large for you to take on.
This individual contributor role is for the ambitious, the curious and those who don't shy away from feedback. You will report directly to our Chief Medical Officer and Vice President of Customer Experience.
Applicants must be based in the United States.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
Check out our funding announcement in the WSJ here.
What You’ll Do
Work with our Chief Medical Officer and Vice President of Customer Experience to save them time and to fully execute whatever is needed.
Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
Serve as the go-to liaison with cross-functional partners. Ensure work delivers on goals and your deadlines are met.
Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and action items and follow up with owners on commitments.
What You Bring to the Table
A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.
Comfort with ambiguity and a refined palate for controlled chaos.
Unfettered creativity.
Intuition on what it takes to create delightful experiences
Great communication skills that help you work across departments
3+ years of relevant experience
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [email protected] or [email protected].
What We Do
88% of the people in the US are unable to navigate the complexity of the healthcare system without help.
Solace Advocates are doctors, nurses, CHWs, and healthcare administrators that provide integral navigation and support to enable whole-patient care and drive cost savings, resulting in 98% better clinical outcomes.
Fully reimbursed by Medicare, Solace partners with payers to support their members and employees across the entire spectrum of the healthcare journey—from understanding their benefits and associated costs of care to navigating complicated diagnoses, hospitalization and chronic illnesses. In doing so, we deliver on our mission to bring humanity back to healthcare by empowering patients, improving outcomes, and restoring the promise of the US healthcare system.
Learn more at Solace.health
