Executive Assistant

• Executive Assistant with exceptional verbal and written communication skills, and strong expertise in complex calendar management.
• Dynamic executive support professional with a proactive mindset, able to anticipate needs and pivot priorities quickly and effectively.
• Remote first role for US based employees, with East Coast time zone work hours or Hybrid expectations apply for Greater Manhattan based candidates.

Start your adventure with Zip 

At Zip, our team is dedicated to cultivating a workplace where every employee is valued, supported, and inspired. We are committed to fostering an inclusive and diverse environment that promotes collaboration, innovation, and personal growth. Our mission is to empower individuals to reach their full potential, aligning their passions with the company's goals. Through strategic initiatives, comprehensive development programs, and a focus on employee well-being, we aim to create a thriving workplace culture that drives Zip’s success and innovation.

As an Executive Assistant at Zip, you will be at the core of our organizational excellence, ensuring seamless operations, calendar management, and communication for several of our key executives. You will play a vital role in travel and accommodation bookings, invoice and expense management, team event logistics, and ensuring seamless information flow. If you thrive in a fast-paced environment, excel in multitasking, and are passionate about contributing to a dynamic team, this role offers a unique opportunity to shape the success of Zip Co, where your skills and dedication will be pivotal.

Interesting problems you’ll get to solve

• Seamlessly manage high-volume, complex calendars across multiple time zones for up to three Senior Executives
• Coordinate and manage internal and external meetings (in-person and virtual), ensuring agenda alignment and scheduling efficiency
• Serve as the liaison between supported executives and internal teams/external stakeholders, helping drive clarity and communication
• Own inbox and information flow management, flagging priorities and responding on behalf of executives as needed
• Optimize time by aligning daily schedules to strategic priorities, identifying and eliminating inefficiencies
• Book and coordinate domestic and international travel and accommodations, including multi-stop itineraries and cross-time zone coordination
• Research and create presentations, reports, and other documentation for executive meetings and leadership updates
• Use AI-powered productivity tools (e.g., calendar assistants, AI email drafting, summarization tools) to streamline recurring tasks
• Drive accountability by following up on action items from meetings and project touchpoints
• Support expense reconciliation and invoice management for the US executive team
• Coordinate and execute internal team-building events, offsites, and culture programs
• Champion Zip’s values—Customer First, Own It, Stronger Together, Change the Game—in every interaction and initiative

What you’ll bring to the team 

• 3+ years of experience as an Executive, Personal, or Team Assistant supporting senior leadership
• Proven experience managing complex calendars across global time zones and executives with dynamic, shifting priorities
• Prior experience coordinating domestic and international travel and logistics
• High proficiency in G-Suite, Slack, and MS Office; experience using AI productivity tools (e.g., Chat GPT, Claude, Notion) is a plus
• Exceptional organizational and time-management skills with an eye for detail
• Excellent verbal and written communication skills, especially in executive correspondence and stakeholder engagement
• Ability to act with discretion and handle sensitive information with integrity and professionalism
• Proactive mindset: able to anticipate needs and independently resolve administrative issues before they arise
• Experience supporting multiple leaders simultaneously in a fast-paced or high-growth environment
• Comfort learning and applying AI tools to increase productivity and reduce repetitive administrative burden

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. 

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

• Flexible working culture
• Incentive programs
• Unlimited PTO
• Generous paid parental leave
• Leading family support policies
• Company-sponsored 401k match
• Learning and wellness subscription stipend
• Beautiful Union Square office with a casual dress code
• Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available

The Salary Pay Range for this position: $74,000 - $100,000 USD. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy.

Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits. 

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. 

We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future.

We are Zip, and we are just getting started.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms

Before you apply, give Zip a try   -> rebrand.ly/check-zip-out