At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
You will support Hermann Frank, Co-Founder and CEO of Gigs, and report to his Chief of Staff. This role sits in the Founder’s Office and offers a rare chance to work directly with a top-tier founder at the ground floor of a company we aim to make generational. You will protect the CEO’s time, keep priorities clear, and manage business logistics with discretion. The work is global, high trust, and fast-paced. The role is office-based, and travel is expected.
Location: New York, San Francisco, or Berlin.
What You Will Do- Own the CEO’s time and priorities. Run a complex calendar across time zones, triage requests, schedule key meetings and interviews, and act as a firm but thoughtful gatekeeper.
- Prepare and brief. Draft agendas, assemble materials, ensure the right context for every discussion, capture actions, and drive follow-ups to done.
- Communicate clearly. Draft concise emails and updates, keep stakeholders aligned, and represent the CEO’s voice with polish.
- Run travel and logistics. Plan and book domestic and international travel, visas, expenses, events, and leadership off-sites end to end.
- Coordinate projects. Track deliverables, unblock teams, and push small initiatives over the line without drama.
- Owner mindset. Anticipates needs, solves problems independently, and follows through.
- Proven in high-pressure settings. Experience supporting a high net worth individual, a family office, a VC or investment banking leader, or a founder at a fast-scaling startup.
- Elite admin skills. Keeps shifting priorities organized, handles last-minute changes, and sweats the details.
- Judgment and discretion. Trusted with confidential information and steady under pressure.
- Collaborative and independent. Works well with executives and teams, executes with minimal guidance.
- Flexible and mobile. Available across time zones and outside standard hours when required. Comfortable with frequent travel and short-notice trips.
- Low ego, high standards. No task is beneath you. You take pride in doing the basics right every time.
- Taste. You notice details others miss.
The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won’t be the right place for everyone, and that’s okay.
This role probably isn't a fit if:
- You need a lot of structure, or layers of process to do your best work
- You prefer to specialize narrowly and wait for direction rather than taking initiative
- You’re uncomfortable making decisions with imperfect information or wearing multiple hats
- You’re looking for a “big company” setup — we’re still building many things for the first time
But if you’re excited by the idea of building from zero, working with passion, and leaving your mark on something that matters — we’d love to meet you.
Work at GigsAt Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We’re remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.
Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
What We Do
Gigs is the world’s first telecom-as-a-service platform, born from the belief that connectivity will be key to unlock greater potential for innovation. We launched with an API and white-label product that allows businesses and brands to offer fully-fledged phone plans on any network globally. Businesses can launch their own mobile service to monetize their audience and unlock recurring revenue streams, all while having full control over brand and pricing. Today, Gigs offers a suite of products - including payments and analytics - to customers through a unified platform and simple API. Gigs is backed by Google, Y Combinator and other renowned business angels and investors.
