Conviva is the intelligence layer for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
The Chief of Staff acts as a force multiplier for the CEO, ensuring that priorities are executed effectively across the company. They provide strategic and operational support, streamline decision-making, and ensure alignment between the CEO and leadership team.
What Success Will Look Like:
Strategic Support
- Partner with, and report to, the CEO on company vision, strategy, and key initiatives.
- Drive alignment across the executive team on strategic priorities.
- Work across teams to conduct research and prepare analysis to support high-stakes decisions.
- Anticipate issues, surface risks, and provide data-driven recommendations.
Operational Excellence
- Manage the CEO’s calendar, time and priorities, ensuring focus on the most impactful areas.
- Lead cross-functional initiatives, ensuring execution against goals.
- Design and optimize company operating cadences (e.g., leadership meetings, OKRs, board prep).
- Track and report progress on strategic initiatives to the CEO.
Communication & Alignment
- Serve as a trusted liaison between the CEO and internal/external stakeholders.
- Draft communications, presentations, and reports for leadership, board, investors, and employees.
- Ensure clear, consistent messaging of the CEO’s priorities across the company.
Leadership Leverage
- Act as a sounding board for the CEO, providing candid feedback and alternative perspectives.
- Handle confidential matters with discretion.
- Step in as a proxy for the CEO in meetings when needed.
- Coach and support senior leaders on delivering outcomes aligned with CEO priorities.
Who You Are & What You've Done:
- Experience in management consulting, strategy, investment banking, or operations at a high-growth tech company.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and executive presence.
- Ability to balance strategic thinking with hands-on execution.
- High EQ, discretion, and ability to influence without formal authority.
*The role will be based in our Foster City office and in-office environment.
The expected salary range for this full-time position is $150,000 - $200,000 + equity + benefits. The actual level and compensation are determined by several factors, such as your qualifications, professional background, and relevant experience.
To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
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