The Role
Company And Culture
Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.
Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.
Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.
Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.
Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.
Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.
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The Assistant will provide administrative and organizational support, acting as a key partner to ensure the smooth operation of daily activities. This role requires a macro-thinker with excellent interpersonal skills, capable of handling scheduling, communications, and prioritizing tasks with discretion and professionalism. Given the high-caliber clientele and operations, a calm demeanor and proactive approach are essential. An interest in media, music, fashion, and pop culture is a plus. Strong attention to detail, the ability to pivot seamlessly, and excellent grammar are critical for success in this role.
What You'll Do
- Manage email inboxes, including reading, writing, and dictation for our C-Suite staff
- Oversee calendar management, including scheduling meetings, calls, and appointments, while effectively communicating changes to relevant parties.
- Organize domestic and international travel for both professional and personal needs.
- Assist with event logistics, such as planning team offsites, quarterly board meetings, and other key gatherings.
- Manage action item lists, track follow-ups, and maintain relationship databases.
- Update contacts.
- Complete monthly expense reports.
- Draft, execute, and track contracts and legal documents.
- Manage personal tasks such as making reservations and appointments, handling family requests, and ensuring personal schedule aligns with professional obligations.
- Anticipate needs and proactively resolve potential challenges to ensure smooth daily operations.
- Coordinate and maintain both personal and professional logistics with discretion and confidentiality.
- Provide general office support, including HR coordination and office management tasks.
- Occasionally support senior staff with meeting logistics, scheduling and travel arrangements.
- Monitor and adapt the daily schedule to accommodate unforeseen changes, prioritizing sensitive matters.
- Order or grab meals, coffee, and other essentials as needed.
- Conduct research, compile information, and assist with special projects as required.
Who You Are
- Proven experience in operations, process management, or a related field.
- Exceptional organizational skills and keen attention to detail.
- Excellent written and verbal communication skills, with strong grammatical abilities.
- A proactive, problem-solving mindset with a focus on continuous improvement.
- Ability to work effectively in a fast-paced, high-pressure environment, while maintaining confidentiality and professionalism.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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The Company
What We Do
Complex NTWRK champions the people, brands and new trends you need to know now, will obsess over next, and we build consumer universes around them. We're what a modern entertainment company looks like and what others have followed since 2002. From pop culture and style (Complex), music discovery (Pigeons and Planes), sneaker news (Sole Collector) to our festival of cultural convergence (ComplexCon) — if you want to be part of what's next and build valuable relationships with the audiences who live in it, join us at Complex NTWRK.
Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. Our content spans across music to movies, sports to video games, sneakers, fashion to food and more. In 2016, Complex launched its flagship event ComplexCon in Long Beach, California, to bring the "Internet to life."
