Executive Assistant

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

The Executive Assistant is responsible for serving as a liaison to other management teams, occasionally organizing and coordinating with external relations efforts, and overseeing special assignments. This role works in partnership with the Executive Administration team to manage administrative, logistical, and project-related tasks for C-Suite and Senior leadership

Essential Duties and Responsibilities:

• Completes a broad variety of administrative tasks for the executive staff including completing expense reports, composing, and preparing correspondence that is sometimes confidential, arranging complex and detailed travel plans, itineraries, and agendas, and compiling documents for travel-related meetings
• Manage complex calendars and schedule internal and external meetings
• Conducts research, prioritizes, and follows up on incoming issues and concerns, as needed by various leaders
• Provides a bridge for smooth communication between all internal departments, demonstrating leadership to maintain credibility, trust, and support with senior management
• Successfully completes critical aspects of deliverables with a hands-on approach that facilitates the leaders' ability to effectively manage their deliverables
• Prioritizes conflicting needs, handles matters expeditiously, and follows-through on projects to successful completion, often with deadline pressures
• Build strong cross-functional relationships and partner with other administrators to ensure a high functioning & collaborative admin team environment
• Proactively resolve time-sensitive issues, demonstrating excellent judgement and problem-solving skills
• Provides support to cross functional teams, with a high attention to detail
• May influence others within the administration team through the explanation of facts, policies, and practices
• Handle confidential information professionally

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of applicable work area • Ability to situationally adapt and understand new technology/processes as per leadership requirements
• Exceptional written and verbal communication skills
• Strong work ethic and impeccable judgment
• Experience and interest in producing exceptional internal and external communications

Working Conditions:

• In office - Hybrid (Tampa, Fl)
• 0-10% travel may be required
• After hour calls may be required based on severity of issue  

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.