Executive Assistant

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Waco, TX
In-Office
Other • Real Estate
The Role

Executive Assistant
 

Are you looking for a place where you can bring your drive?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As an Executive Assistant on the Glass Doctor team, a typical day for you will include:

  • Provide administrative support to the Brand President, including calendar management, planning, expense reporting, and travel arrangements.
  • Oversee the department's administrative tasks, such as phone calls, emails, presentations, reports, and travel arrangements.
  • Manage the physical office, including office supplies and maintaining a clean and organized environment.
  • Lead and assist in event planning, including reunions, regional meetings, business training week, and other events.
  • Coordinate with franchise owners to provide support and ensure compliance with company policies and procedures.
  • Serve as the primary point of contact for franchise owners, the corporate team, and all other stakeholders.
  • Handle customer complaints in a timely and professional manner, documenting feedback and communicating with the appropriate parties.
  • Develop and deliver clear and concise internal and external communications using various channels, such as email, social media, and the company website, ensuring alignment with the brand's messaging and objectives.

Bring your skills and be inspired to achieve success.

(Required qualifications)

  • Experience: 3+ years of experience as an executive assistant or in a similar role.
    • Proficiency in Microsoft Office Suite
  • Skills:
    • Excellent written and verbal communication skills.
    • Strong organizational and time management skills.
    • Ability to work independently and as part of a team.
    • Powerful interpersonal and prioritization skills.
    • Excellent follow-up and follow-through skills.
    • Strong planning and project management skills.
    • Positive and professional attitude.
    • Technology savvy.
    • Must be able to lift a minimum of 25 lbs.
    • Sense of humor
  • Education: High school diploma or GED
  • Schedule / in-office requirements:
    • Hybrid (Waco, TX)
    • 25% travel

Bring your goals and be enabled to reach them.

  • Competitive Pay: Commensurate with experience
  • Schedule: Full-time, Monday-Friday, 8 AM - 5 PM
  • Benefits: Check out our benefits offerings here
  • Financial Benefits: Equity and annual bonus opportunities
  • Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand:

Glass Doctor

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The Company
HQ: Waco, TX
501 Employees
Year Founded: 1981

What We Do

Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.

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