Executive Assistant

The Role 

As an executive assistant you will be a key member of the leadership team, and responsible for providing administrative support to our VP of Product and Director of Engineering.

You will be helping to ensure that our team runs smoothly and efficiently, by collaborating with the executives and their broader teams on a variety of projects, managing and streamlining current and future systems, and providing support with communication, scheduling, reporting, and more.

This is an excellent opportunity for someone with previous experience as an executive or administrative assistant for companies that are fast paced. You thrive with autonomy and are particularly good at building systems, managing moving schedules, and building strong relationships. You’re highly empathetic, able to understand the needs of others and proactively meet those needs without being asked.

Responsibilities

• Understand the top priorities of our executive team and help manage schedules and daily workflows to optimize for those priorities
• Book travel, including proactive research and planning for meetings with customers, colleagues, and other strategic connections for our leaders
• Optimize schedules to create more focused work time
• Draft emails and other communications on behalf of the executive team
• Manage multiple email inboxes
• Assist with internal scheduling and coordination for the team for important events like Craft + Commerce annual conference, team retreats, executive in-person reviews, and board meetings
• Track and update our internal systems including weekly progress reports, approving bills for payment, and expenses
• Support and contribute to research projects and presentations
• Assist in the creation of regular reports of the team’s key data and metrics
• Plan and prepare for team meetings, take detailed notes during meetings, and disseminate action items to the team
• Liaise and collaborate with executive assistants to handle requests and queries from the Executive Team

Requirements/Desired Skills

• Demonstrated experience as an executive or administrative assistant or in an equivalent role, in a fast-paced environment
• Comfort with data, metrics, and creating reports
• Thorough experience with scheduling, organization, time management, and travel logistics
• Thoughtful, direct, and kind communication skills, both verbal and written
• Strong project management skills - you’re not afraid of tight deadlines and you keep your work organized and outcome-focused
• Comfort handling confidential and highly sensitive information with discretion
• A calm, professional, and approachable demeanour when handling sensitive issues or tricky changes in priority
• Comfort making adjustments and changes on the fly with a positive, collaborative attitude
• Strong social and emotional intelligence - you enjoy cultivating relationships with all types of people
• Adaptable and flexible - you’re comfortable handling miscellaneous projects and duties as needed
• Be autonomous and self-motivated to work effectively in a 100% remote company.
• Have enthusiasm for and belief in our mission, vision, and values.
• Attend our bi-annual company retreats

Benefits Section 

Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 3 ($110,000). Level is determined based on experience and our interview process. 

Perks + benefits include:

• Profit Sharing

• Kit equity
• 401k with a 5% match
• Monthly medical benefits up to $1,850 a month toward premiums. Dental and vision premiums covered 100%
• $4,000 equipment allowance for your first two years, $3,000 budget every following two years
• Individual learning + development budget ($3,500/year)
• Gender affirming benefits
• Childcare benefit up to $3,000 annually
• Twenty (20) days of paid time off during each year of employment
• Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
• Ten (10) paid holidays a year
• Two weeks of paid sick time each year, including mental health + well being days
• Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
• Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
• Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
• Four-week, paid sabbatical after five years with the team
• Fantastic in-person or virtual retreats with the team twice a year

How to Apply

We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:

1. A phone screen with our recruiter
2. Work sample
3. A technical interview to discuss your work sample and your technical knowledge
4. A culture contribution interview
5. A wrap-up conversation with the hiring manager
6. Reference checks

We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.