This position is responsible for coordinating outreach efforts across various channels including LinkedIn, email, and other platforms. The candidate will assist the Head of Sales in coordinating business development activities, including setting up meetings, following up with leads, coordinating venue and time details, and ensuring that meetings take place as scheduled. They will be organized, proactive, and detail-oriented, with strong time management skills. The role also involves maintaining accurate records and updating the CRM system to ensure efficient communication and effective data tracking.
Responsibilities
- Assist with outreach efforts across LinkedIn, email, and other platforms by drafting tailored messages and developing engagement strategies to drive prospect responses
- Engage and contact prospects, follow up consistently, tweak messages as needed, and ensure timely responses to maintain communication flow
- Manage and coordinate meeting schedules, confirming details such as venue, time, and stakeholders
- Facilitate smooth meeting execution by engaging with contacts, confirming attendance, and proactively resolving any last-minute issues
- Work closely with the Head of Sales to ensure optimal scheduling by resolving scheduling and communication conflicts
- Take meeting notes and circulate key takeaways and action items to relevant stakeholders promptly
- Provide stakeholders with regular updates and progress reports to keep them informed
- Track and update outreach activity by maintaining detailed records and inputting data into the CRM system, ensuring all information is accurate, detailed and easily accessible
Technical Qualifications
- Experience in an administrative assistant or coordinator role
- Experience in outreach techniques, including initial contact (e.g., email, LinkedIn), consistent follow-ups, and meeting scheduling
- Experienced in business communications such as crafting professional, concise, and effective emails tailored for various business contexts to ensure clarity and prompt responses
- Experience working with multiple stakeholders and team members across various cultures and time zones including US and Europe
- Proficient in LinkedIn and other social media platforms, comfortable conducting outreach
- Proficient in data entry and verification within environments like Excel, CRM systems, and other data management tools
Personal Skills
- Ability to stay organized, manage time effectively, and prioritize competing tasks
- Ability to pay close attention to detail, ensuring accuracy in scheduling, data entries, and communications
- Ability to handle feedback and criticism constructively, maintaining a positive attitude
- Ability to anticipate and resolve issues proactively through a solutions-oriented mindset
- Ability to switch contexts seamlessly and adapt quickly to changing priorities
- Ability to communicate effectively and collaborate with diverse teams
- Ability to work independently with minimal supervision while remaining proactive and self-motivated
Education and Work Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
- Over 5 years of relevant work experience
What We Do
Creative Capsule was founded in 2003 in Kansas City and since then has grown into a team of more than 200 motivated software professionals in Overland Park Kansas, Zürich Switzerland, and Goa India. Our founders continue to be involved in day-to-day operations, bringing an overriding customer focus and a dedication to technical excellence. Many of our best clients are rapidly evolving SaaS and software startup companies and life sciences companies who share our passion for innovation.
Creative Capsule builds lasting development relationships. We create highly skilled and effective software teams that integrate seamlessly with our clients’ organizations. We do not deliver one-off projects. Instead, we work to understand each client’s unique business needs and culture, and then construct cohesive teams that empower our partners and strengthen their delivery capabilities.
Creative Capsule helps clients to transform their software delivery capacity. For each client, we build a dedicated development group that works hand-in-hand with their organization, creating a single virtual team. We ensure a close fit with each client by selecting team members that have technical and personal attributes that resonate with the client’s needs and culture. Each of our teams spans continents, providing an optimized balance of responsive local presence and cost-effective offshore resources, while operating as a single innovative and agile force that shares risks and rewards.