Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
This job is responsible for providing diverse, advanced and confidential administrative support, including extensive calendar management supporting the Chief Operating Officer for the Global Information Security organization. The candidate should be able to operate in a professional business environment that is very fast paced. This job entails managing the executives’ calendar and ensuring they are prepared and on time for various meetings and activities as well as all administrative tasks such as travel arrangements and expense reports. This person also works closely with the other executives’ assistants across the organization. The ability to anticipate the needs of the executive is critical in this role. This position also requires the candidate to be able to operate in an environment where they have influence, but not necessarily authority; and can manage sensitive and confidential information with judgment and tact.
Responsibilities:
- Strategic Executive support
- Complex calendar management, communication and proactive management of multiple stakeholders, effectively resolving conflicts that arise in a professional manner
- Cross team, region and LOB coordination; Communicating with executives and line management to gather and convey relevant information
- Significant time management, multi-tasking and prioritization skills
- Solves problems, resolving issues independently to remove friction for the Executive’s Day while coordinating schedules to maximize time and creating efficiencies
- Concur Expense management, managing reimbursements and expense reports
- Travel and event planning; coordinating regular leadership meetings, travel/market visits and offsite leadership meetings
- Strong written and oral communication skills
- Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
- Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment
- Significant time management, multi-tasking and prioritization skills
- Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint)
- Highly organized with strong attention to detail
- Ability to work effectively under pressure and time constraints
Required Qualifications:
- 5 years of prior Executive Support experience
- Strong written and oral communication skills
- Significant time management, multi-tasking and prioritization skills
- Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint)
- Highly organized with strong attention to detail
- Ability to work effectively under pressure and time constraints
Skills:
- Executive decision‑support readiness – able to anticipate what you need for meetings, prep, and follow‑ups.
- Understanding of enterprise priorities – ability to align scheduling, prep materials, and communications with key business objectives.
- Analytical thinking – can distill information, summarize decks, and escalate what matters.
- Quality control mindset – notices inaccuracies, gaps, and inconsistencies before they reach you or your peers.
- Strong PowerPoint, Word, Excel; can polish materials for senior audiences.
- High confidentiality – handles sensitive topics (people, strategy, financials) with absolute discretion.
- Technology fluency – Mastery of Microsoft 365 including Outlook, Teams, SharePoint, Excel and PowerPoint
- Adaptability - thrives in fast‑moving, ambiguous environments
- Forward-looking mindset – anticipates needs before they arise
- Administrative Services
- Attention to Detail
- Customer and Client Focus
- Planning
- Prioritization
- Adaptability
- Collaboration
- Event Planning
- Problem Solving
- Research
- Facilities Management
- Office Administration
- Oral Communications
- Recording/Organizing Information
- Written Communications
Shift:
1st shift (United States of America)Hours Per Week:
40Skills Required
- At least 5 years of prior executive support experience
- Strong written and oral communication skills
- Significant time management, multitasking, and prioritization skills
- Advanced proficiency in Outlook and Microsoft Office programs, including Excel, Word, and PowerPoint
- Highly organized with strong attention to detail
- Ability to work effectively under pressure and time constraints
- Ability to handle sensitive and confidential information with judgment and discretion
- Strong calendar management, travel planning, event planning, and expense reporting capabilities
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans along with mental health resources, EAP support, and virtual care options. These offerings indicate breadth across preventive care, counseling, and convenient access channels.
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Retirement Support — Retirement benefits include up to a 5% 401(k) company match plus an additional 2% or 3% annual company contribution based on years of service. This structure signals meaningful long-term savings support beyond standard matching.
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Parental & Family Support — Family support features 26 weeks of parental leave, with 16 weeks fully paid for eligible employees, plus programs for fertility, adoption, surrogacy, childcare, and backup care. These resources emphasize support across family-building and caregiving needs.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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