Executive Assistant

Posted 19 Days Ago
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Warsaw, Warszawa, Mazowieckie, POL
In-Office
Mid level
Software
The Role
Executive Assistant supporting founders and the C-level team by managing calendars, meeting follow-ups, travel, events, documents, signatures, expenses, office operations, onboarding logistics, and visitors. The role requires fluent Polish and English, strong prioritization, attention to detail, discretion, and comfort using AI tools in a full-time, on-site Warsaw environment.
Summary Generated by Built In

About Zowie:

At Zowie, we build AI agents that handle millions of real conversations every month, for brands like InPost, Empik, Decathlon, and Allianz. They track packages, sort out claims, and actually resolve the issues people bring them. We're changing how people interact with brands. At scale.

About the role:

Our founders and management team move fast, and their best work happens when everything around them just works: the right meetings in the calendar, travel sorted, documents ready when they're needed.

We're now looking for an Executive Assistant to create that frictionless setup around them, so they can spend their time on the decisions only they can make.

If you're the person who loves keeping everything running, helping leaders be efficient with their time, who fixes loose ends before anyone else spots them... this is it.

You'd work right next to the founders, support the rest of the C-level, and help an ambitious AI company run efficiently. It's a full-time, on-site role in our Warsaw office.

Sounds like you? Reach out and let's chat.

 

What you'll do:

  • Own the calendars. Protect the management team's time across work and personal commitments, untangle clashes before they reach anyone else.

  • Close the loops. Join meetings, capture follow-ups and see them through, prepare materials and drafts on the team's behalf.

  • Support the founders' day-to-day. Help with whatever is needed to free up their time, in and outside the office.

  • Make travel and events effortless. Handle trips and logistics behind company events and offsites.

  • Keep the paperwork moving. Documents, signatures, expenses and day-to-day admin, so nothing waits on a missing signature.

  • Keep the office running. Onboarding logistics, the Warsaw office, and looking after visiting customers and guests.

Ideally, you'll bring with you:

  • Experience - 3+ years supporting executives or leadership teams.

  • Languages - fluent Polish and English, spoken and written.

  • Juggling priorities - you keep track of requests from several people and know what comes first when they clash.

  • Attention to detail - names, dates, numbers and attachments are right the first time.

  • Discretion - board, legal, financial and personal matters stay with you.

  • AI-native way of working - AI tools are already part of how you draft, research and handle admin.

  • Helpful by nature - you enjoy making other people's work easier, whatever the task takes.

It will be awesome if you also have:

  • Experience supporting founders at a startup or scale-up.

  • Polish business admin experience - e-signatures, invoices, working with an external accounting firm.

AI-native culture:

Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We’re looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.

We are:

  • Ambitious and innovative. We never settle. We always look for better ways of doing things.

  • Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.

  • Unafraid of change. The market we're in is changing rapidly, and we thrive in this ever-evolving environment.

  • Growing fast. You’ll have a lot of autonomy and impact as we grow.

Skills Required

  • 3+ years of experience supporting executives or leadership teams
  • Fluent Polish and English, spoken and written
  • Ability to manage competing priorities and requests from multiple people
  • Strong attention to detail
  • Discretion when handling board, legal, financial, and personal matters
  • Experience using AI tools for drafting, research, and administrative work
  • Helpful, service-oriented approach
  • Experience supporting founders at a startup or scale-up
  • Polish business administration experience, including e-signatures, invoices, and external accounting firms
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The Company
HQ: New York, DE
77 Employees
Year Founded: 2019

What We Do

Buying online should feel like walking into your favorite local shop: personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online - but better. We’re hiring! We’re growing fast, remote-first, and focused on winning as a team. Check out our open roles. Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. - Free analysis of your automation potential | Know what you’re buying! - Free omnichannel inbox | Get savings on tech. - Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients

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