About the Role
This is not a calendar-and-travel-only role. You’ll be the operational backbone for the founders - anticipating needs, creating systems, removing friction, and making sure nothing slips through the cracks. You’ll handle both professional and personal priorities so the founders can focus on leading the company. You’ll also help train us to work better with you.
You must be based in NYC for this role. It is hybrid with an in-office requirement of 3 days/week.
What You’ll Do
Own and manage complex calendars, meetings, and travel - ruthlessly prioritizing for impact.
Act as a gatekeeper for time and energy; help the founders focus on what matters most.
Prepare agendas, capture and track action items, and follow up relentlessly.
Coordinate across the leadership team and with external partners.
Handle personal errands and life admin to keep the founders’ lives running seamlessly.
Create and refine processes for scheduling, information flow, and task tracking.
Anticipate needs before they’re expressed, and resolve problems before they arise.
Serve as an NYC office on-site point of contact for day-to-day office needs, visitors, deliveries, and vendors.
Coordinate with building management on access, maintenance, and facilities requests
Assist with internal events, team gatherings, and all-hands meetings
Maintain NYC office supply inventory and manage reorders
Support ad hoc administrative or operational tasks as needed
What We’re Looking For
Proven experience as an EA, ideally in a fast-paced startup or high-growth environment.
Exceptional organizational skills, with a bias for action and follow-through.
Strong judgment, discretion, and ability to handle sensitive information.
Clear, concise communicator - both written and verbal.
Proactive, adaptable, and unflappable when plans change (and they will).
Comfortable balancing both personal and professional responsibilities for executives.
If you’re resourceful, highly organized, and energized by making other people’s lives run better, we’d love to meet you.
Skills Required
- Proven experience as an executive assistant
- Experience in a fast-paced startup or high-growth environment
- Exceptional organizational skills and strong follow-through
- Strong judgment and discretion handling sensitive information
- Clear, concise written and verbal communication
- Proactive, adaptable, and able to remain calm when plans change
- Comfort balancing personal and professional responsibilities for executives
- Based in New York City
What We Do
Sitecore is a global leader of end-to-end digital experience software. Unifying data, content, commerce, and experiences, our SaaS-enabled, composable platform empowers brands like L’Oréal, Microsoft, and United Airlines to deliver unforgettable interactions across every touchpoint. Our solution provides the cutting-edge tools brands need to build stronger connections with customers, while creating content efficiencies to stand out as transformation and innovation leaders.
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