The Role
Provides executive assistance to leadership through calendar, communication, meeting, travel, and expense management. Supports NYC office operations, vendors, employee onboarding, benefits questions, events, and workplace programs. Requires strong organization, judgment, confidentiality, communication, emotional intelligence, and the ability to prioritize multiple tasks in a fast-paced environment.
Summary Generated by Built In
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We are a team of problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
We are currently in search of an Executive Assistant to support members of our leadership team and help to manage an ongoing delightful experience for all NYC employees by providing operational support and helping maintain an inclusive and safe environment.
What you'll do - Executive Assistance
- Own calendar management to ensure a productive workflow of the day's activities for leadership members
- Extensive scheduling (via Google Calendar), monitoring, and prioritizing of the day-to-day incoming communications
- Coordinate internal and external meetings, logistics, agendas, and communications
- Handle all travel arrangements including flights, hotels, ground transportation, etc
- Provide expense support (via Ramp)
What you'll do - General Office Support & HR Support
- Greet and assist employees, candidates, and visitors to the NYC office
- Serve as a point of contact for vendors (food/beverage, repairs) on daily office maintenance and events. Keep the office stocked with food, snacks, and pantry essentials
- Help coordinate new-hire onboarding scheduling, first-day setup, and making sure new employees feel welcome from day one
- Support planning and execution of team events and offsites.
- Assist with day-to-day benefits administration and serve as a friendly first point of contact for employee questions
- Help maintain office traditions and programs (happy hours, celebrations, milestones, recognition, etc.)
What you'll need
- At least two years of experience as an Executive Assistant in a fast-paced environment, supporting a senior executive
- Heavy calendar, travel, and meeting planning experience
- Proven ability to successfully balance and prioritize multiple tasks and projects simultaneously
- Ability to anticipate the needs of leadership members before and during each workday
- Excellent judgment while handling highly confidential information
- Excellent written and verbal communication skills
- Strong emotional intelligence, self awareness and professional maturity
- Excellent Mac skills
- Experience with Google Calendar and Google Meet video conferencing
- Experience organizing company events (preferred, not required)
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Onsite
Skills Required
- At least two years of experience as an Executive Assistant in a fast-paced environment supporting a senior executive
- Heavy calendar, travel, and meeting planning experience
- Ability to balance and prioritize multiple tasks and projects simultaneously
- Ability to anticipate leadership needs
- Excellent judgment when handling highly confidential information
- Excellent written and verbal communication skills
- Strong emotional intelligence, self-awareness, and professional maturity
- Excellent Mac skills
- Experience with Google Calendar and Google Meet
- Experience organizing company events
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The Company
What We Do
Our artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences. Our Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more.
