Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:Specializes in providing administrative and secretarial support to executives or chairs (e.g., heads of divisions, departments, or administrative units). Responsibilities may include coordination and scheduling, correspondence and presentation preparation, and travel arrangements. Requires highly proficient/advanced administrative skills.
Does this position require Patient Care? No
Essential Functions:
-Perform secretarial and administrative duties for an executive or chief.
-Manage schedule, arrange appointments, travel, meetings including coordinating documents, refreshments and resources, and conference calls.
-Prepares correspondence, meeting minutes or executive summaries.
-Maintains files and office supplies, budget records, reconciles and verifies expenses, and completes reimbursements.
-Work requires some analysis and use of initiative and independent judgment.
-Remain knowledgeable of corporate policy.
-Often called upon to interpret and communicate executive or board's intent to other employees.
-Perform payroll functions for executive team.
-Assists other administrative/executive assistants and may assist with orientation and training of staff.
-May make contacts of a sensitive, complex, and confidential nature.
-Completes routine tasks under minimal supervision.
Qualifications
Education
High School Diploma or Equivalent required and associate's degree preferred
Can this role accept experience in lieu of a degree? No
Experience
experience as an Administrative Assistant to Executive or Chair or Senior Leader 3-5 years required
Knowledge, Skills and Abilities
- Requires highly proficient/advanced administrative skills and office applications skills.
- Ability to proofread and edit written documents.
- Ability to manage more complex phone calls, and give more detailed information, solving more complex issues as appropriate.
- Highly proficient in all communication skills (phone, verbal and written).
- Ability to handle sensitive information and situations with poise and professionalism.
- Strong organizational, coordination and judgment skills.
- Ability to prioritize effectively.
- Ability to problem solve and troubleshoot.
- Ability to analyze a situation and determine best course of action within established guidelines.
- Basic math knowledge with some knowledge of bookkeeping.
- Advanced understanding and use of medical terminology and comprehension of billing and fiscal information.
- Ability to demonstrate good leadership skills in a team environment, including ability to provide guidance, orient, train and assist other administrative staff.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$23.34 - $33.37/HourlyGrade
5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- High school diploma or equivalent
- Associate's degree
- 3-5 years of experience as an administrative assistant to an executive, chair, or senior leader
- Highly proficient or advanced administrative and office applications skills
- Ability to proofread and edit written documents
- Highly proficient phone, verbal, and written communication skills
- Ability to handle sensitive information and situations professionally
- Strong organizational, coordination, judgment, and prioritization skills
- Problem-solving and troubleshooting ability
- Ability to analyze situations and determine appropriate actions
- Basic math and bookkeeping knowledge
- Advanced understanding of medical terminology and billing and fiscal information
- Leadership skills, including ability to guide, orient, train, and assist administrative staff
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
