THE ROLE & THE TEAM
The B2C Commerce organisation drives the customer experience on Zalando and Lounge by Zalando, with a clear ambition to provide our customers with high quality and relevant assortment, as well as enable them to discover fashion and lifestyle products in an entertaining and inspirational way. The organisation includes Customer Propositions, Business Functions and Markets and is led by a SVP, whom this role would be responsible to support with their organisational and operational activities.
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
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You support our SVP B2C Commerce, with all administration and organisational tasks such as calendar management, organising highly complex meetings and events, travel and expense management and costs tracking.
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You will anticipate the needs and schedules of executive leaders, influence outcomes, and ensure their attention is focused on relevant strategic and leadership priorities.
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You exercise a high level of integrity and discretion in handling confidential information (e.g. emails, papers, presentations or meetings) and show professionalism in dealing with senior executives internal and external to Zalando.
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You proactively explore and gain an understanding of business priorities, demonstrate the ability to proactively anticipate needs and drive improvements to support the leadership team.
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You collaborate effectively and closely with the Executive Project Manager, your peers and extended leadership team on a variety of projects or topics.
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You have strong time-management skills and the ability to meet deadlines in a fast-paced environment
WE'D LOVE TO MEET YOU IF
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Completed your education/apprenticeship and gained 5+ years of experience as an executive assistant or in a similar administrative position.
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Excellent written and verbal communication skills in English, as well as confidence in communicating with multiple stakeholders and senior management. German is a plus but not a mandatory requirement.
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Experience in organising Events (team events, leadership workshops or offsites or larger events impacting the whole organisation)
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You have a proactive and positive attitude as well as thrive when working autonomously. You have a flexible mindset, a willingness to shape ideas, and an eye for details. You’re able to take initiative, understand deadlines, prioritise and manage multiple priorities simultaneously.
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Working knowledge in Google Calendar, Google Mail & Google Business Apps such as Docs, Sheets, Slides and Hangouts.
OUR OFFER
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
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Employee shares program
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40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
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2 paid volunteering days a year
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Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
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Work from abroad for up to 30 working days a year
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27 days of vacation a year to start for full-time employees
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Relocation assistance available (subject to prior agreement)
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Family services, including counseling and support
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Health and wellbeing options (including Wellhub)
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Mental health support and coaching available
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Drive your development through our training platform and biannual peer-to-peer review
INCLUSIVE BY DESIGN
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.
We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
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What We Do
Welcome to Zalando. Here’s some key info about us: Our position and vision: - We’re Europe’s leading online platform for fashion and lifestyle - Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty - Our vision is to become The Starting Point For Fashion. Our offering: - Our assortment of international brands ranges from world-famous names to local labels - Our platform is a one-stop fashion destination for inspiration, innovation, and interaction - As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand. - Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. Our beliefs: - Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I - We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.








