Executive Assistant to President, Virginia & Northeastern North Carolina

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Suffolk, VA, USA
In-Office
Financial Services
The Role

Primary Purpose:

Responsible to the President for a broad and complex set of assignments. Provides administrative support for all activities the President is involved in, acting independently and on behalf of the President and the bank in a manner that reflects the President’s priorities and the bank’s mission, goals, and values. Maintaining an overall standard of excellence for the staff as well as managing the personnel and other operations.

Essential Responsibilities:

  • Reviews and evaluates all requests and communications forwarded to the President and where appropriate, independently summarizes, responds, and/or redirects to the appropriate channel.
  • Anticipates problems, critical issues, and opportunities as they arise and independently works to resolve them – advises President accordingly often handling sensitive issues that require confidentiality.
  • Works directly with Human Resources and the President regarding employee issues, open positions, and inquiries within the VA/NE NC regions.
  • Coordinates non-profit outreach and sponsorship contributions for Corporate.
  • Reviews bills for payment and prepares the monthly reconciliation of the President’s expense card and direct reports.
  • Manages and coordinates the President’s calendar and email.
  • Prepares agenda for monthly President’s Council meetings and takes minutes; follows up with issues requiring response or action as needed.
  • Maintains regular correspondence with Regional Presidents to keep them informed of necessary issues.
  • Manages one part of the Bank’s incentive program for all Chairman’s Club participants; prepares weekly summary reports for the Executive team to monitor lenders’ performance.
  • Prepares and coordinates Chairman’s Club quarterly meetings and presentations.
  • Assists the President in preparing annual reviews for Regional Presidents.
  • Manages and maintains employee time records and vacation scheduling for all direct reports.
  • Coordinates designated events during and after work hours.
  • Handles sensitive issues that require confidentiality.
  • Coordinates presidential initiatives and special assignments.
  • Adheres to all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).
  • Perform other incidental and related duties as required and assigned.


Minimum Required Skills & Competencies:

  • Proven ability to independently perform duties with confidentiality and accuracy.
  • Perform administrative skills with a high level of proficiency, independence, and competency.
  • Demonstrated ability to adapt to changing priorities to meet multiple deadlines.
  • Demonstrated ability to evaluate situations, exercise independent judgment, and make recommendations/ decisions as necessary.
  • Ability to use Microsoft Word, Excel, and Power Point
  • Demonstrated experience managing a complex calendar.
  • Strong oral and written communication skills.
  • Excellent customer service skills and telephone manner.
  • Flexible as demands and priorities change.
  • Ability to work independently and as a team member
  • Ability to exercise discretion, confidentiality, and judgment in dealing with sensitive issues.
  • Ability to interpret and apply policies and guidelines effectively and accurately.
  • Excellent time-management, prioritization, and organizational skills.


Desired Skills & Competencies:

  • Strong computer skills in Word, Excel, and PowerPoint
  • Strong skills in Microsoft Outlook & Webex Virtual Meeting Scheduling
  • Experience in banking
  • Two years of Administrative and/or Executive Assistant experience


Physical Requirements:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 20 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    TowneBank Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TowneBank and has not been reviewed or approved by TowneBank.

    • Leave & Time Off Breadth PTO, all federal bank holidays, and an extra birthday day off are highlighted, with paid parental leave also offered. Time off can be used for vacation, illness, caregiving, bereavement, and birth/adoption for both full- and part-time staff.
    • Wellbeing & Lifestyle Benefits Wellness initiatives include on-site screenings, fitness-club reimbursement, virtual fitness and mindfulness classes, and various employee discounts. An Employee Assistance Program and wellness resources support everyday wellbeing.
    • Retirement Support A 401(k) with employer contributions through Principal and retirement planning tools are provided. A standard match with full vesting over five years is noted.

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    The Company
    HQ: Suffolk, VA
    1,065 Employees
    Year Founded: 1999

    What We Do

    Founded in 1999, TowneBank is a company built on relationships, offering a full range of banking and other financial services, with a mission of serving others and enriching lives. Dedicated to a culture of caring, Towne values all employees and members by embracing their diverse talents, perspectives, and experiences. Today, the bank operates over 40 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina – serving as a local leader in promoting the social, cultural, and economic growth in each community. Towne offers a competitive array of business and personal banking solutions, delivered with only the highest ethical standards. Experienced local bankers providing a higher level of expertise and personal attention with local decision-making are key to the TowneBank strategy. Towne has grown its capabilities beyond banking to provide expertise through its controlled divisions and subsidiaries that include Towne Investment Group, Towne Wealth Management, Towne Insurance Agency, Towne Benefits, TowneBank Mortgage, TowneBank Commercial Mortgage, Berkshire Hathaway HomeServices Towne Realty, Towne 1031 Exchange, LLC, and Towne Vacations. NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: TowneBank is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: www.nmlsconsumeraccess.org Interested in joining the Towne Family? Available positions are listed at www.townebank.com/careers. TowneBank and its affiliate companies support a diverse workforce and are Equal Opportunity Employers who do not discriminate against individuals on the basis of race, color, religion, national origin, age, sex (including pregnancy and gender identity), genetics, sexual orientation, disability, veteran status or other classification protected by law.

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