Executive Assistant / Operations Program Specialist

We are looking for an experienced Executive Assistant/Operations Program Specialist to join our team. The successful candidate will be a highly organized, self-directed administrative professional who supports the EVP of Operations & Customer Success and the broader team. This role goes beyond traditional administrative assistant responsibilities and includes project coordination, cross-functional team support, and proactive problem-solving. The ideal candidate is early in their career, thrives in a dynamic environment, and exhibits a blend of administrative acumen and light project management skills.

Essential Responsibilities:

• Project Support & Coordination
  • Track action items and project timelines, following up with responsible parties to ensure deliverables are met.
  • Assist in tracking initiatives and ensuring project updates are documented and shared with the leadership team.
  • Assist with pulling together materials and information needed for meetings, presentations, or project updates.
  • Support the coordination of meetings, including preparing agendas, capturing action items, and ensuring timely follow-up.
     
• Team Support
  • Serve as a resource to the broader Operations team to streamline administrative tasks, improve workflows, and identify process efficiencies.
  • Anticipate team needs by proactively identifying and removing operational roadblocks.
     
• Administrative & Executive Support
  • Manage the EVP’s calendar and coordinate internal and external meetings.
  • Provide support to SVP, Operations, VP Global Physical Security, VP Customer Success and Implementations, and VP Operations Engineering as well as other key senior leaders.
  • Organize travel arrangements and track related expenses with attention to detail.
  • Handle confidential materials and communication with discretion and professionalism.
  • Draft correspondence, reports, announcements, presentations, and other necessary business documentation.
  • Assist with luncheons and event coordination.
     
• Operational Excellence
  • Leverage Microsoft Office Suite to produce high-quality documents, spreadsheets, and presentations.
  • Exceptional Excel and PowerPoint skills required. 
  • Assist with tracking and managing departmental KPIs or metrics dashboards.
  • Ensure supplies, materials, and tools are available and organized for the team’s daily operations.
     

Qualifications:

• 1–3 years of relevant administrative, operations, or project coordination experience
• High proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Highly organized and detail-oriented with the ability to multi-task across competing priorities
• Strong written and verbal communication skills
• Demonstrated self-starter and high energy with the ability to operate independently and anticipate team needs
• Tech-savvy and resourceful, with the ability to solve problems proactively
• Comfortable working in fast-paced, high-pressure environments
• Collaborative team player with a positive, solutions-oriented mindset
• Ability to handle confidential information with discretion
• Full time in office attendance required 5 days per week.

Education / Certifications:

• College degree highly preferred
• CAPM/PMP a plus

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.