Executive Assistant & Operations Manager

Position Summary:

The Executive Assistant & Operations Manager is a strategic partner to the Chapter Executive, enhancing leadership effectiveness, board engagement, and overall organizational excellence across a multi-state chapter. This role connects leadership and operations translating priorities into action, elevating board performance, and ensuring efficient, mission-aligned operations. 

Responsibilities:

Executive & Strategic Partnership 

• Serve as a trusted advisor, anticipating needs and managing competing priorities. 
• Enable leadership effectiveness through proactive calendar management, meeting preparation, and streamlined communications. 
• Develop briefings, dashboards, and materials to inform decision-making. 
• Track and advance strategic priorities, ensuring alignment, accountability. 
• Coordinate cross-functional initiatives and remove barriers to implementation. 
• Support leadership visibility, preparedness, and stakeholder impact. 

Board Relations 

• Serve as primary liaison to the Board of Directors; partner with leadership to strengthen board practices and engagement. 
• Plan and deliver effective board and committee meetings, including materials and follow-up. 
• Support board recruitment, onboarding, development, and engagement. 
• Align board efforts with strategic and revenue priorities. 
• Ensure integrity, confidentiality, and adherence to Board of Excellence practices. 

Operations & Organizational Effectiveness 

• Lead continuous improvement of processes, systems, and workflows. 
• Oversee core operations (facilities, vendors, administration) aligned with Home Office standards. 
• Ensure compliance, mitigate risk, and implement scalable solutions to support growth. 
• Foster a high-performing, service-oriented operational environment. 

Financial & Business Operations Alignment 

• Partner with Finance and Development to ensure effective financial and revenue processes. 
• Support budgeting, forecasting, and reporting with accurate data and insights. 
• Oversee operational aspects of revenue flow including gift processing, deposits, compliance). 

Development & Executive Advancement 

• Enable the Chapter Executive’s fundraising leadership through coordination of donor engagement and stewardship. 
• Align board engagement with development priorities. 
• Support activation of donor and volunteer experiences. 

Cross-Functional Leadership & Communications 

• Connect teams and Home Office partners to drive alignment and execution. 
• Manage executive communications with clarity and professionalism 
• Ensure strong stakeholder engagement and exceptional customer service. 

Administrative & Infrastructure Oversight 

• Oversee office operations, systems, and chapter coordination. 
• Support CRM/data integrity and reporting as a system user. 
• Supervise and support one administrative staff. 

Special Projects & Strategic Initiatives 

• Lead high-priority projects on behalf of the Chapter Executive. 
• Identify and implement solutions to improve organizational performance. 
• Handle sensitive matters with discretion and sound judgment. 

Qualifications:

• Associate’s degree required.
• 5+ years of experience in executive support, operations, or nonprofit administration. 

Knowledge, Skills and Abilities:

• Proven experience supporting senior leaders and boards with professionalism and discretion. 
• Strong organizational, project management, and problem-solving skills with exceptional attention to detail. 
• Excellent written and verbal communication skills. 
• Financial and operational acumen, including budget tracking and vendor management. 
• Highly proactive and self-directed, with the ability to anticipate needs and manage priorities independently. 
• Experience with CRM systems (e.g., Personify, Salesforce, or similar). 
• Demonstrated integrity, sound judgment, and commitment to confidentiality and mission-driven work. 
• Demonstrates commitment to the Alzheimer’s Association mission and delivers exceptional service.
• Drives results with strong ownership, attention to detail, and consistent follow-through.2
• Builds strong relationships with staff, volunteers, and board leadership. 
• Thrives in a fast-paced, evolving environment.
• Handles sensitive information with professionalism and care.
•  Ability to lift 50 pounds.
•  Willingness to work evenings, weekends, and flexible work schedule when necessary.
•  Ability to operate a motor vehicle. Must be in possession of a valid driver's license and insurance.
•  Ability to travel.

Title: Executive Assistant and Operations Manager

Position Location: Minnetonka, MN

Full Time: Based on 37.5 hours per week

Position Grade & Compensation: Grade 206 The Alzheimer's Association’s good faith expectation for the salary range for this role is between $58,000 – $65,000

Reports To: Executive Director