Executive Assistant, Global Programs

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant, Global Programs

Job Description Summary; Executive Assistant, Global Programs
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Overview
The Center for Inclusive Growth is the social impact hub at Mastercard. The organization seeks to ensure that the benefits of an expanding economy accrue to all segments of society. Through actionable research, impact data science, programmatic grants, stakeholder engagement and global partnerships, the Center advances equitable and sustainable economic growth and financial inclusion around the world. The Center’s work is at the heart of Mastercard’s objective to be a force for good in the world.
The team is looking for an Executive Assistant, Global Programs (EA) to support the Executive Vice President (EVP), Global Programs in London and a Senior Vice President (SVP), Social Impact, APEMEA in Singapore in addition to providing ad hoc administration and operations support across the Global Programs portfolio.
Reporting into the EVP, the EA will play a crucial role in supporting executives by managing their schedules, coordinating meetings, booking travel, supporting expense management and handling various administrative tasks. This role requires a high level of professionalism, discretion, confidentiality and the ability to work independently. The EA will be a key business partner, ensuring that executives can focus on strategic initiatives by efficiently managing their time and resources. This role will offer capacity for developmental opportunities, allowing the individual to explore areas of interest and grow professionally. The ideal candidate is passionate about the customer experience journey, highly motivated and intellectually curious.
Role
• Responsible for calendar management and scheduling meetings across time zones.
• Makes travel arrangements, both domestic and international, including booking flights, cars and hotels. Processes visa applications when necessary.
• Performs general administrative duties to support day-to-day department operations and provides coordination across the team.
• Manages and prepares expense reporting in-line with company Travel and Entertainment policy.
• Manages department purchases, invoice payments and Purchasing Card reconciliation, ensuring purchases are aligned with budget and related finance policies.
• Plans and coordinates events, on or offsite, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs.
• Supports the onboarding of new team members.
• Creates and edits presentations and other communications.
• Maintains agendas for various recurring team meetings.
• Manages and communicates corporate applications and compliance programs, such as Access Management, Vivo, Concur, Oracle and other internal applications.
• Manages ad hoc administrative programs for the department and utilizes spreadsheets or databases to monitor departmental information.
• Researches complex issues on behalf of the executives.
• Serves as administrative liaison with others within and outside the company.
• Opportunity to participate in various development opportunities dependent on personal interest and goals.
• Supports team budget management processes.
All About You
• Administrative experience in a corporate environment interfacing with senior and executive level management and senior customers.
•Exception attention to detail.
•Proactive and positive attitude and willingness to step into any task.
•Comfort with multi-tasking in a highly collaborative setting.
• Maintain a high degree of confidentiality and discretion.
• Strong Microsoft Office Suite skills, particularly Outlook.
• Excellent oral and written communication in English.
• Strong team player, decisive and results driven, with high energy levels and initiative.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.