Executive Assistant, Global Credit (14 month contract)

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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

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We are looking for an exceptional Executive Assistant to support the Senior Managing Director of Global Credit based in our downtown Toronto office along with the Global Credit and Equities team. Your positive attitude and superior customer service, organizational, project management and problem-solving skills will be key to your success in this role. This is a 14 month contract.
You will be a key member of an engaged and high performing team with a winning culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate and valuing customers and colleagues as genuine partners.

As a member of this team, you will be responsible for:

• Provide a full range of confidential administrative services for a senior leader(s) ensuring quality service and professionalism at every interaction
• Meeting management which includes scheduling, preparing agendas, taking minutes and documenting action items at leadership team meetings, strategic sessions and applicable boards the leader is involved in
• Preparation and coordination of meetings and events such as all-team Town Halls, Leadership team meetings, offsites and other department-wide meetings
• Prepare reports, presentations, communications, and documents relating to matters of sensitive nature on behalf of the leader by identifying required information, conducting research and utilizing appropriate sources as required
• Proactively recommend enhancements to processes and issues to increase efficiencies and share best practices
• Manage, coordinate, and maintain a complex calendar with conflicting priorities
• Overseeing all incoming and outgoing communications, including emails, phone calls, reports, and internal correspondence
• Prioritizes and organizes workload of the leader to ensure items that are critical to the business and to key stakeholders are on the agenda
• Build strong relationships across the organization, including partnering with internal and external stakeholders
• Prioritize conflicting needs, troubleshoot, handle matters expeditiously, proactively and follow-through on projects
• Execute and assist with projects and special assignments by establishing objectives, determining priorities, managing time, monitoring progress, problem-solving and adjusting plans as required
• Administration of confidential files and presentations
• Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required documents including reports for the ELT, the Board, Committees, etc.
• Managing invoices, budget reports including monitoring and analyzing budgets, expenses and year end accruals
• Perform diverse range of tasks that involve a range of complexity with autonomy and discretion to make decisions within well-defined parameters
• Be an effective teammate and flexible in adjusting to changing work priorities
• Participate fully as a member of the team and contribute to a positive and inclusive work environment
• Coordinate extensive and sometimes complex domestic and international travel arrangements, hotels and itineraries.
• Plan and coordinate for onsite and offsite meetings, meeting rooms, special functions and events including logistics such as location, meals, technology, communication, materials and RSVP’s.
• General office duties with may include ordering catering, mail distribution, greeting guests, etc.

To succeed in this role, you have:

• 5+ years’ experience supporting a C-suite executive in a large, complex, international organization
• A post-secondary education (college or university) is preferred
• Excellent computer literacy, MS Office Suite experience and digital tools experience including g MS Teams, SharePoint etc.
• Works extremely well under pressure with the ability to meet tight deadlines while maintaining attention to detail
• Demonstrate superior customer service skills and professionalism when partnering with all levels and external stakeholders.   
• Demonstrated strength in time management and organizational skills with the ability to multi-task in a fast paced and demanding environment.
• Demonstrate the ability to prioritize, multi-task, and work independently with minimal direction and proficiency in dealing with ambiguity
• Detail oriented when writing and editing business documents, communications and presentations
• Proactively resolve any issues in a professional and calm manner.
• Exercises high levels of discretion and judgment to deal with sensitive and confidential materials and matters
• Possess exceptional interpersonal, influential, verbal and written communication skills
• Drive to achieve results and continuously strive to deliver the highest performance through creative thinking
• Demonstrate the ability to be a proactive and independent thinker to make judgement calls
• Resiliency, resourceful and flexible in adapting to changes to the leader’s accountabilities, projects, and priorities and able to devise contingency plans as needed
• Thrive in dynamic organizations that constantly evolve and adapt
• Experience in mentoring or supervising other administrative professionals is an asset
• Have flexibility to work extra hours on occasion and sometimes on short notice

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.